Scam Alerts

Scam Alerts

Read about the latest scams to avoid falling prey to them. Share your stories of your scam encounters to help others learn from it.

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NEW SCAM ALERT: Be Aware of Tech Support Scammers posing as StarHub Tech Support

Scammers are getting really “creative” in coming up with different ways to scam people, so we must ensure that we stay vigilant and alert in detecting these impersonators. We are aware of another scam tactic that has surfaced, targeting broadband customers. According to Singapore Police Force, a

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Trolls on Disqus calling themselves "Starhub Official ✔️"

There were some discussions on Reddit and Hardwarezone about an account or two on the disqus widget embeded on downdetector's page. Let us set the record straight - that's not us! Disqus, at least in my personal opinion, has been plaqued with internet trolls and will continue to be, unless somet

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EXPOSED: Fake Hub ID and Bill Payment Page to Steal Your Hub ID Password and Credit Card Number

We have been alerted to yet another online scam that has been floating around on the internet. This time, it comes in the form of an email that leads to a FAKE StarHub website requesting customers to key in their Hub id and credit card details, in an attempt to steal StarHub customers' Hub iD, passw

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Alert: New Phishing Email Purportedly Sent by StarHub about Your Billing Account

Thanks to @ReignOfComputer, we’ve been alerted that some StarHub customers are receiving phishing emails that look so convincing - complete with StarHub’s logo, mentions of StarHub’s products and services, that someone might just accidentally give away their personal details and fall victim to these

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Don't be a victim of scam / phishing sites and emails! Share this with your loved ones!

Alert! New scam on Viber! We have updated this article to include the latest Viber scam. You were surfing around on the Internet and suddenly, a pop up or page appears telling you that StarHub (or insert familiar brand here) has chosen you to be a "lucky" winner for a special prize. But wait!

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[ALERT] Phishing emails / calls about payment failures, excess data usage, service disconnections

Hi all, It has come to our attention that an email is circulating around pertaining to payment failure and service pending disconnection. We want you to know that StarHub did not send that email.   A sample of the email is as follows:   █████████████████████████████ FAKE ██████████

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How not to fall for Facebook 'Friend Request' scam

You received a Facebook notification on your phone. A colleague of yours, Melissa, requested to be friends with you on Facebook. Strange. Weren't you already friends with her on Facebook since like forever? Did she delete you by accident or did you do something that annoyed her previously but h

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Scam Alert: Missed call from overseas? Read this!

Beware of Curious Overseas Missed Call Alerts Many of my family members remarked about receiving missed calls from foreign countries such as UK, China and Somalia recently. They have no friends, relatives or business contacts from these countries and even if they do, the numbers were unfamiliar an

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Scam

Got a missed call from +216 98 090 159, phoned back thinking it was work. Just a scam call.. Most likely an expensive one!!

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Scam Alert

Hello guys, I'm not sure how common or if it has been an ongoing (known) issue here. However I just got to know from my friend that he received a call from some telemarking or bank credit card telesales, to which they asked him for his bank account.  Unknowingly he gave his account number and he rec

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