Roaming

Roaming

Learn all about StarHub Roaming here

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Reactivated SIM card not not working overseas

Suspended my mobile postpaid plan while overseas. When I reactivated my line while still overseas, unfortunately there is no service. Called StarHub a

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outgoing calls barred

I use prepaid StarHub Sim in roaming. Can recieve call just fine, but can't make any calls. Help?

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Not able to receive SMS when overseas

I have a prepaid card. I have ben receiving SMSes. But now that I am overseas, I am not able to receive any SMS! This is very urgent. I have also mess

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Network Selection failed - India

Hi, I've arrived in India on a vacation. My starhub postpaid sim (on Iphone 11pro max) is not selecting any network automatically. I've tried

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unable to resolve overseas SMS OTP and starhub is unable to resolve.

SMS Otp Services cant be received or delayed with starhub.At this critical time, when overseas we have to fill up forms from the government . Singpass

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International Roaming

Hi, i am currntly not in singapore.. and urgently need to receive OTP sms, how to activate the roaming service? i tried using the starhub app but it d

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International Roaming Charges

Hi, I just realised my bill every month got $10 for the international roaming charges? When I go to Starhub app showing international roaming is $0 pe

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Urgent: Unable to receive SMS OTP while i am oversea

Hi Starhub, I am Starhub prepaid card user. Currently I am at Malaysia I can't receive any message OTP from Singapore bank, I need it to do some bank

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Cannot receive the OTP roaming to log in the app.

I am having troubles to login again and I need it to top up the card and continue with the service. Thank you in advance.

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No service

Dear Starhub,    i have linked all my bank details to my starhub prepaid card. I am overseas not in Singapore at this moment . Anyone can help me on t

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