Roaming

Roaming

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Waiver of roaming data charge

On June itself my sister actually change into another new phone number because dues to contract still ongoing and we cannot terminate the line if not

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20

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Mobile network not activating on Sim in China

Hi, my StarHub SIM card is not being recognised as an active mobile network on my phone whilst in China. Previously it was working however now it isn&

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Mobile services is not working in malaysia

Hi, can u please help me with my starhub postpaid mobile services as well as international roaming too. I'm currently in Malaysia. And my mobile servi

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144

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Receiving SMS while in the Netherlands

Hi! I will be relocating to the Netherlands but I intend to keep my Starhub mobile line. While I understand the charges for sending SMSes, may I know

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16

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Happy Roam

I have the same issue as many before me. I bought a prepaid happy sim before travel. It was a $15 card and I topped up an additional $10. Purchased th

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Waiver of roaming charges

i have accidentally lapsed my data travel plan and before i could apply for another one, i was charged of the data roaming costs (i received a SMS not

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1.2K

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pay as you roam not working

Hi , i activate pay as roam long ago but i am unable to receive my bank 2FA or other webiste OTP it still works 2 weeks ago but right now is not worki

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Unable to receive OTP notification at overseas

Hi, i just switch my data plan to sim only plan and activate overseas roaming servives. Since then i am unable to receive any OTP notification.. Kindl

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33

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Accepted Solution

Prepaid mobile ‘No service’ in Australia

Hi, I'm overseas in Australia and my Prepaid mobile shows 'No service'.  I tested the sim in another mobile and it's the same. I can't login to my Sta

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305

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Cannot top up, invalid number

Dear Sir/Madam, I'm trying to top up today with the Strahub Prepaid App, but I got message "we are not able to process with this number, please ensure

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166

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