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Not able to receive SMS when overseas

I have a prepaid card. I have ben receiving SMSes. But now that I am overseas, I am not able to receive any SMS! This is very urgent. I have also mess

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Network Selection failed - India

Hi, I've arrived in India on a vacation. My starhub postpaid sim (on Iphone 11pro max) is not selecting any network automatically. I've tried

 posted 

9 m ago

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Last response by 

Carla_P 

9 m ago

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349

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unable to resolve overseas SMS OTP and starhub is unable to resolve.

SMS Otp Services cant be received or delayed with starhub.At this critical time, when overseas we have to fill up forms from the government . Singpass

 posted 

10 m ago

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Last response by 

Carla_P 

9 m ago

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829

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International Roaming

Hi, i am currntly not in singapore.. and urgently need to receive OTP sms, how to activate the roaming service? i tried using the starhub app but it d

 posted 

9 m ago

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Last response by 

cathybanks 

9 m ago

Question

348

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International Roaming Charges

Hi, I just realised my bill every month got $10 for the international roaming charges? When I go to Starhub app showing international roaming is $0 pe

 posted 

9 m ago

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Last response by 

Carla_P 

9 m ago

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212

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Accepted Solution

Urgent: Unable to receive SMS OTP while i am oversea

Hi Starhub, I am Starhub prepaid card user. Currently I am at Malaysia I can't receive any message OTP from Singapore bank, I need it to do some bank

 posted 

10 m ago

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Last response by 

SiahKimWeng 

10 m ago

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912

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Cannot receive the OTP roaming to log in the app.

I am having troubles to login again and I need it to top up the card and continue with the service. Thank you in advance.

 posted 

10 m ago

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Last response by 

Carla_P 

10 m ago

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340

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No service

Dear Starhub,    i have linked all my bank details to my starhub prepaid card. I am overseas not in Singapore at this moment . Anyone can help me on t

 posted 

10 m ago

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Last response by 

Carla_P 

10 m ago

Question

349

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Prepaid Roaming Help

Hi,I am currently overseas and need help to activate my roaming settings on my StarHub Prepaid app please.I am unable to receive messages and OTP mess

 posted 

10 m ago

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Last response by 

Carla_P 

10 m ago

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687

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Can't make outgoing calls on roaming

Hi, I'm on a prepaid sim with the "Happy Data 30 bundle" and am currently trying to use it in Hong Kong. I'm unable to make outgoing calls despite hav

 posted 

1 y ago

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Last response by 

Carla_P 

1 y ago

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530

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