Roaming

Roaming

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How to deactivate my roaming services

Hi, pls help me deactivate my roaming services, im currently back in philippines right now. I remember i activated my roaming add ons but i also remem

Question

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No Service Overseas and Unable to Activate Roaming

Hi I have a Starhub postpaid account but my SIM has no service when I'm overseas. I tried to activate Pay As You Roam via the Starhub app, but it kept

 posted 

3 y ago

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Last response by 

Carla_P 

7 m ago

Question

1.6K

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Forbidden network when roaming

I upgrade my plan recently and purchase 2 gig data roam for Malaysia. However, my network status has been for emergency call only.

 posted 

7 m ago

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Last response by 

Carla_P 

7 m ago

Question

19

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Roaming service is not available

Hello mam/sir I already send message Starhub in messenger but they always asking the account holder which is i dont have any contact now to our agent

 posted 

7 m ago

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Last response by 

Neozone1993 

7 m ago

Question

12

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No service while roaming

I am in Canada and bought a happy prepaid sim, bought a data package before I left, but now I'm here I cant get any connection. My sim says not regist

 posted 

2 y ago

 • 

Last response by 

Neozone1993 

7 m ago

Question

1.1K

1

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No network service in philippines

 posted 

4 y ago

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Last response by 

Carla_P 

7 m ago

Question

1.9K

2

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Data Roaming charge is not deducted from my data plan!

I purchased data plan but my data usage is sometimes deducted from my main account, not from my data account. It is very strange.  I believe som

 posted 

7 m ago

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Last response by 

Carla_P 

7 m ago

Question

6

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Cannot get coverage at abroad

Hi Starhub, I have difficulty to get coverage at China. If my roaming is off, please activated it. I cannot get OTP for log in the apps. My phone numb

 posted 

8 m ago

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Last response by 

Carla_P 

7 m ago

Question

6

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International Roaming not eligible

I've just recontracted last month and my international roaming service was deactivated. A few hours before going to Malaysia, I was trying to activate

 posted 

2 y ago

 • 

Last response by 

Carla_P 

8 m ago

Question

2.3K

2

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Late receiving OTP

Hi Can fix the issue I'm currently oversea in Malaysia. OTP receive late today. When i receive it , i keyed then it became invalid already... So str

 posted 

8 m ago

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Last response by 

Carla_P 

8 m ago

Question

11

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