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Unable to receive OTP while in Malaysia

Hi, my post paid plan comes with free international roaming (and it is activated) but i am not able to receive OTP while in Malaysia. Could you please

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558

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Prepaid Roaming

I am stuck in Malaysia , how do I activate my prepaid roaming while I am not able to receive otp to login app

 posted 

6 months ago

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Last response by 

Carla_P 

6 months ago

Question

529

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Unable Activate Roaming Service

Hi, currently I'm in Malaysia, due to locked down unable back in to Singapore right now. Before come out I forget to activate roaming service for my n

 posted 

7 months ago

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Last response by 

Jimz 

6 months ago

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1.3K

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No connection in malaysia and unable receive sms

My number no connection in Malaysia which  unable to receive SMS.I already switch on the roaming setting. Please help to advise what I should do next.

 posted 

7 months ago

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Last response by 

Carla_P 

6 months ago

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622

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Insidious Data Travel Roaming plan

There is something seriously wrong with the Data Travel Roaming plan.  It seems I have to be on a roaming plan before I can buy a DT package but when

 posted 

7 months ago

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Last response by 

cswee 

7 months ago

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1.3K

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Accepted Solution

No data services while roaming at Malaysia

Dear supports. I bought the roaming data 2gb/month for my bussiness travel to malaysia. My area only at johor bahru city and around gelang patah area.

 posted 

7 months ago

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Last response by 

Carla_P 

7 months ago

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1.8K

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Overcharged roaming

Hi, Last month i was in the Thailand Bangkok and i had to call my the service center of my airlines in singapore because my flight have been cancelled

 posted 

7 months ago

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Last response by 

Carla_P 

7 months ago

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639

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Cannot receive SMS-OTP

I've been trying all day to complete a banking transaction unsuccessfully because i am not receiving any sms OTP. I am currently overseas and i have b

 posted 

7 months ago

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Last response by 

tateu 

7 months ago

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1.2K

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Waiver for data roaming charge

I was charged close to a thousand dollars for autoroam charges because my elderly mother activated the phone and it downloaded 40mb of data overseas. 

 posted 

8 months ago

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Last response by 

Wisperknot 

8 months ago

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938

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No service while overseas

i already reported this since yesterday but no reply. Kindly assist. My phone has “no service”even if roaming is on automatic opt or even if i changed

 posted 

8 months ago

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Last response by 

Carla_P 

8 months ago

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660

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