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Unintended data roaming charges

Hi, One of my mobile number was left in Malaysia since Covid lockdown. My sister (age over 60 years old) was using the phone but accidentally turn o

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Happygo no network

Hi, I brought 2 happygo roaming SIM early this year but I didn’t use it until now. I insert the sim but there is no network.  SIMs expiry

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

6

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Happy Prepaid Mobile - No SIM problem

Hi, When I insert the Happy Prepaid SIM Card into my phone, it says there is no SIM. I am currently overseas (Bangkok) and unable to receive any OTP

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

9

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Manager

Hi - I am currently travelling (Colombia) on a postpaid corporate plan but am unable to activate my roaming (tried connecting to Telefonica and Claro

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

6

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How to receive incoming SMS (messages) overseas

Hello, I'm currently overseas but apparently my prepaid sim card doesn't seem to work (I don't receive any incoming messages or calls). So I tried ena

 posted 

2 months ago

 • 

Last response by 

Carla_P 

2 months ago

Question

27

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Simcard shows no service/signal when overseas

My postpaid sim card shows no service/signal when i travel to Malaysia. I have enabled the auto roaming service & restart the phone, yet still not

 posted 

2 months ago

 • 

Last response by 

Carla_P 

2 months ago

Question

6

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Overseas SMS not working

Dear team, I'm facing massive issues with the SMS service from Starhub and I'm really upset about this since nobody is able to fix this problem. I ha

 posted 

3 months ago

 • 

Last response by 

Carla_P 

3 months ago

Question

17

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How to deactivate my roaming services

Hi, pls help me deactivate my roaming services, im currently back in philippines right now. I remember i activated my roaming add ons but i also remem

 posted 

3 months ago

 • 

Last response by 

Carla_P 

3 months ago

Question

4

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No Service Overseas and Unable to Activate Roaming

Hi I have a Starhub postpaid account but my SIM has no service when I'm overseas. I tried to activate Pay As You Roam via the Starhub app, but it kept

 posted 

2 years ago

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Last response by 

Carla_P 

3 months ago

Question

1.6K

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Forbidden network when roaming

I upgrade my plan recently and purchase 2 gig data roam for Malaysia. However, my network status has been for emergency call only.

 posted 

3 months ago

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Last response by 

Carla_P 

3 months ago

Question

8

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