
Roaming
Learn all about StarHub Roaming here
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Unintended data roaming charges
Hi, One of my mobile number was left in Malaysia since Covid lockdown. My sister (age over 60 years old) was using the phone but accidentally turn o
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Happygo no network
Hi, I brought 2 happygo roaming SIM early this year but I didn’t use it until now. I insert the sim but there is no network. SIMs expiry
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Happy Prepaid Mobile - No SIM problem
Hi, When I insert the Happy Prepaid SIM Card into my phone, it says there is no SIM. I am currently overseas (Bangkok) and unable to receive any OTP
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Manager
Hi - I am currently travelling (Colombia) on a postpaid corporate plan but am unable to activate my roaming (tried connecting to Telefonica and Claro
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How to receive incoming SMS (messages) overseas
Hello, I'm currently overseas but apparently my prepaid sim card doesn't seem to work (I don't receive any incoming messages or calls). So I tried ena
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Simcard shows no service/signal when overseas
My postpaid sim card shows no service/signal when i travel to Malaysia. I have enabled the auto roaming service & restart the phone, yet still not
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Overseas SMS not working
Dear team, I'm facing massive issues with the SMS service from Starhub and I'm really upset about this since nobody is able to fix this problem. I ha
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How to deactivate my roaming services
Hi, pls help me deactivate my roaming services, im currently back in philippines right now. I remember i activated my roaming add ons but i also remem
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No Service Overseas and Unable to Activate Roaming
Hi I have a Starhub postpaid account but my SIM has no service when I'm overseas. I tried to activate Pay As You Roam via the Starhub app, but it kept
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Forbidden network when roaming
I upgrade my plan recently and purchase 2 gig data roam for Malaysia. However, my network status has been for emergency call only.
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