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Reactivated SIM card not not working overseas

Suspended my mobile postpaid plan while overseas. When I reactivated my line while still overseas, unfortunately there is no service. Called StarHub a

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outgoing calls barred

I use prepaid StarHub Sim in roaming. Can recieve call just fine, but can't make any calls. Help?

 posted 

3 years ago

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Last response by 

Carla_P 

3 months ago

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Not able to receive SMS when overseas

I have a prepaid card. I have ben receiving SMSes. But now that I am overseas, I am not able to receive any SMS! This is very urgent. I have also mess

 posted 

3 months ago

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Last response by 

Carla_P 

3 months ago

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203

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Network Selection failed - India

Hi, I've arrived in India on a vacation. My starhub postpaid sim (on Iphone 11pro max) is not selecting any network automatically. I've tried

 posted 

3 months ago

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Last response by 

Carla_P 

3 months ago

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unable to resolve overseas SMS OTP and starhub is unable to resolve.

SMS Otp Services cant be received or delayed with starhub.At this critical time, when overseas we have to fill up forms from the government . Singpass

 posted 

5 months ago

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Last response by 

Carla_P 

3 months ago

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633

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International Roaming

Hi, i am currntly not in singapore.. and urgently need to receive OTP sms, how to activate the roaming service? i tried using the starhub app but it d

 posted 

3 months ago

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Last response by 

cathybanks 

3 months ago

Question

346

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International Roaming Charges

Hi, I just realised my bill every month got $10 for the international roaming charges? When I go to Starhub app showing international roaming is $0 pe

 posted 

4 months ago

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Last response by 

Carla_P 

3 months ago

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Accepted Solution

Urgent: Unable to receive SMS OTP while i am oversea

Hi Starhub, I am Starhub prepaid card user. Currently I am at Malaysia I can't receive any message OTP from Singapore bank, I need it to do some bank

 posted 

4 months ago

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Last response by 

SiahKimWeng 

4 months ago

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Cannot receive the OTP roaming to log in the app.

I am having troubles to login again and I need it to top up the card and continue with the service. Thank you in advance.

 posted 

4 months ago

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Last response by 

Carla_P 

4 months ago

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340

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No service

Dear Starhub,    i have linked all my bank details to my starhub prepaid card. I am overseas not in Singapore at this moment . Anyone can help me on t

 posted 

4 months ago

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Last response by 

Carla_P 

4 months ago

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348

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