Roaming

Roaming

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StarHub prepaid roaming stopped working

My happy prepaid roaming works fine in all other countries except Australia. I have enough data plan and credit balance and all my settings are on but it is not working. Please provide a solution ASAP

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Happy roam not working in london

Hi,  I have purchased 4gb roaming data on my prepaid card. In the beginning it worked when I changed the apn on the phone to allow hotspot. However on the second day issues have come about. I have problem getting roaming signal and internet on the main phone, and none of the hotspots worked. I've re

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URGENT > Dataroaming Plans not activating and SH is charging me Pay-per-Use prices

I've submitted a request to purchase 3GB of Asia Pac Dataroaming yesterday night before my existing data was depleted but for some reason it did not activate and subsequently I was charged for 2 days worth of Dataroaming Unlimited as per the Pay-per-Use pricing scheme. When I tried going back to the

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Data roaming japan

Hi,  I paid for data roaming in Japan but am not able to access data roaming in Japan for 2 days. Please help- how to call StarHub from overseas to resolve problem.

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Starhub prepaid can't connect to any of the Telco in Melbourne.

Starhub prepaid SIM card can't get connected to any of the Telco in Melbourne.Please help.

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How to receive sms overseas??

I already overseas and cannot activate roaming or connect to a overseas network. How do i receive sms? I need to get otp asap!!

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my prepaid happyroam balance incorrect

Hi, my prepaid happy roam starhub mobile balance amount show incorrect balance ($70 over suddenly drop to $5) and i am not able to top up new data plan using the balance amount, please help. regards

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Postpaid sim no service overseas

Hi! I tried activating roaming as per instruction by Angela however I am not able to... Can you help assist in activating my pay as you roam? I am currently in the Philippines now and I have no idea how to activate it as it shows via my phone that my network has no service kindly see attached photo.

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Accidentally roam off my starhub overseas

I am in Indonesia. I accidentally roam off my simcard and I cannot connect anymore.  please help me roam on again my simcard. thank you.

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Data roaming pay per use charges when not used

Hi Im currently in Japan and I have 2 simcards in my phone. I was switching out simcards and did not touch data roaming with Starhub simcard but was charged $6 even when i did not use any data. I activated Data Roaming add-on and after it was activated and i have receieved the sms, I started using

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