Roaming

Roaming

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DataTravel slow to activate resulting in repeat purchase

Hi, I purchased a DataTravel on 13/12 7.37am in SG while otw to Customs, even after reaching and clearing customs I did not receive the activation message. At 8.16am, I received an SMS once am in JB informing me to get Roaming data and the packages available. I then replied DT1 and at 8.37am 2 SMS-e

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data travel roaming not working

Hi there,  I have repurchase my Data travel again because the 1st set was 100% used up.  But this time my 4G is not showing on my phone even with reset of phone and data is already in service and able to use.  Please advice.

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906

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Unable to connect to mobile network in China

HI, I am unable to connect to mobile network in China.I have done the followings but it still does not work:1. Set APN to shppd2. Reset handset It worked when I was in HK last Fri but once I landed in China, it does not work anymore.Please advise what I should do to get it work again.Thanks.

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Happy prepaid data roaming in Australia not working

Happy prepaid data roaming in Australia not working .. card is showing no signal ..I already took 10 sgd .. 1 gB pack ( 30days ) .. when I entered Australia, Sim is showing no signal .. could you please fix .. mobile no is mentioned in the profile

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Data travel roaming

I activated my DT when I'm still in Singapore but now I can't get any data in Malaysia

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901

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Emergency Calls only!

Hi, my Starhub sim card from Singapore is not working in India! There is no service and I am unable to call or send/receive messages at all. I am getting the message, "Emergency calls only" on my phone. Help would be much appreciated!

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Cannot connect to network overseas

I need to receive OTP for my online transactions and data use data roaming. But I am unable to connect to any network locally. Help please!!!

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Prepaid Happy Roaming Not Working in Cambodia

I have a monthly prepaid happy roam activated for a long time. Now I've just reached Cambodia and none of the 3 listed roaming partners (Smart, Cellbard, Metfone) works.  I'll connect to one of them, prompted me whether I want to allow data roam, i clicked yes but nothing happens. I don't get the us

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Helping Friend to activate datatravel

Hi , my friend is seeking my help to activate his data travel. His email address is XXXX and his post paid number is XXXX. Please kindly advise, thank you.

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Roaming not working in Japan

Hi, my postpaid roaming not working in Japan. Do you have any idea? I have restarted the phone several times, I have also turned on the location in mystarhub app, please help, the phone indicates 3G, but can only receive sms, I tried both auto internet service connection and manual selection, neithe

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