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Waiver of roaming data charge

On June itself my sister actually change into another new phone number because dues to contract still ongoing and we cannot terminate the line if not

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3

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Mobile network not activating on Sim in China

Hi, my StarHub SIM card is not being recognised as an active mobile network on my phone whilst in China. Previously it was working however now it isn&

 posted 

3 days ago

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Last response by 

Carla_P 

2 days ago

Question

4

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Mobile services is not working in malaysia

Hi, can u please help me with my starhub postpaid mobile services as well as international roaming too. I'm currently in Malaysia. And my mobile servi

 posted 

3 months ago

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Last response by 

Carla_P 

16 days ago

Question

140

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Receiving SMS while in the Netherlands

Hi! I will be relocating to the Netherlands but I intend to keep my Starhub mobile line. While I understand the charges for sending SMSes, may I know

 posted 

2 months ago

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Last response by 

Carla_P 

a month ago

Question

8

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Happy Roam

I have the same issue as many before me. I bought a prepaid happy sim before travel. It was a $15 card and I topped up an additional $10. Purchased th

 posted 

2 years ago

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Last response by 

ovile9080 

2 months ago

Question

1.4K

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Waiver of roaming charges

i have accidentally lapsed my data travel plan and before i could apply for another one, i was charged of the data roaming costs (i received a SMS not

 posted 

2 years ago

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Last response by 

ovile9080 

2 months ago

Question

1.2K

1

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pay as you roam not working

Hi , i activate pay as roam long ago but i am unable to receive my bank 2FA or other webiste OTP it still works 2 weeks ago but right now is not worki

 posted 

2 months ago

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Last response by 

Incredibleha0 

2 months ago

Question

5

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Unable to receive OTP notification at overseas

Hi, i just switch my data plan to sim only plan and activate overseas roaming servives. Since then i am unable to receive any OTP notification.. Kindl

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

9

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Accepted Solution

Prepaid mobile ‘No service’ in Australia

Hi, I'm overseas in Australia and my Prepaid mobile shows 'No service'.  I tested the sim in another mobile and it's the same. I can't login to my Sta

 posted 

2 months ago

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Last response by 

chodkinson 

2 months ago

Question

297

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Cannot top up, invalid number

Dear Sir/Madam, I'm trying to top up today with the Strahub Prepaid App, but I got message "we are not able to process with this number, please ensure

Question

133

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