Roaming

Roaming

Learn all about StarHub Roaming here

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Starhub M1’s Data Passport Equivalent?

Does Starhub have similar service?

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Unable to receive OTP

Hi, I am currently overseas on a pre-paid SIM. I am able to receive messages and OTP from Starhub when I log into the Starhub Pre-paid app, but unab

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All outgoing calls barred while roaming

My sim doesn't allow outgoing calls while using it in Sri Lanka recently. I was able to use it for few days while in Sri lanka. Could you please help

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Prepaid Balance $0 All of a Sudden

I have more than $20 in my prepaid balance and it has not expired, just as recently as 2 days ago. Today, I logged onto my Starhub app and discovered

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Starhub Prepaid Roaming Outgoing Call/SMS doesnt work

I am in the US and my starhub prepaid roaming mobile data works just fine. I am unable to send sms or call anyone (both sg and overseas number), howev

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NO SERVICE OVERSEAS

First time overseas with this SIM card.  I'm in the USA and I get NO SERVICE.  Tried rebooting iPhone.  Tried manually selecting each USA carrier.   W

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6.9K

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Lodge a complaint

I am abroad and my phone is not working. I can't make or receive any calls. StarHub has been unwilling to help and they keep charging me for services

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Postpaid starhub sim no network signal in Philippines

Hi. I would like to seek help urgently as my starhub sim doesnt have any signal here in manila philippines. It is impacting my sms banking OTPs. Pleas

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On roaming but changing phones

Hello team! I'm currently on roaming with my prepaid sim, may I know please if I'll have issues with my roaming status if I take out the sim and trans

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How to receive messages when I’m oversea

Hi, even though I activated my data roaming prior to going oversea, how come I can’t receive messages from Sg? Please advise

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