Roaming

Roaming

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Postpaid starhub sim no network signal in Philippines

Hi. I would like to seek help urgently as my starhub sim doesnt have any signal here in manila philippines. It is impacting my sms banking OTPs. Pleas

Question

4

1

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NO SERVICE OVERSEAS

First time overseas with this SIM card.  I'm in the USA and I get NO SERVICE.  Tried rebooting iPhone.  Tried manually selecting each USA carrier.   W

 posted 

4 y ago

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Last response by 

Carla_P 

2 d ago

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6.9K

3

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On roaming but changing phones

Hello team! I'm currently on roaming with my prepaid sim, may I know please if I'll have issues with my roaming status if I take out the sim and trans

 posted 

1 m ago

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Last response by 

Carla_P 

1 m ago

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6

1

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All outgoing calls barred while roaming

My sim doesn't allow outgoing calls while using it in Sri Lanka recently. I was able to use it for few days while in Sri lanka. Could you please help

 posted 

2 y ago

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Last response by 

Carla_P 

1 m ago

Question

2.2K

2

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How to receive messages when I’m oversea

Hi, even though I activated my data roaming prior to going oversea, how come I can’t receive messages from Sg? Please advise

 posted 

1 m ago

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Last response by 

Carla_P 

1 m ago

Question

4

1

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Roaming issue in malaysia

I have existing data roaming plan. Still 25 sgd have been deducted from my account and I cannot connect to internet anymore.

 posted 

2 m ago

 • 

Last response by 

Carla_P 

2 m ago

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13

1

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Accepted Solution

No service oversea

Hi, I'm currently overseas (Myanmar) and I need to do a few important transactions and needless to say, I'm having No Service for my starhub eventhoug

 posted 

2 m ago

 • 

Last response by 

Carla_P 

2 m ago

Question

18

4

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Request waiver of international data roaming charges

Hi StarHub, I would like to request for a waiver of the international data roaming charges. I forgot to turn off the data roaming when I insert my si

 posted 

3 m ago

 • 

Last response by 

Carla_P 

3 m ago

Question

14

1

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Happy roaming

Data roaming in Malaysia, deduct my balance whenever i on it for Feb and Mar. Kindly assist to resolve this

 posted 

3 m ago

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Last response by 

Carla_P 

3 m ago

Question

8

1

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International Roaming

Hi Starhub, I was out of Singapore, and I subscribed to the data roaming plan for my 2 different numbers. But somehow one of my numbers didn't work t

 posted 

3 m ago

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Last response by 

Carla_P 

3 m ago

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10

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