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Launch of Symmetrical Bandwidth

What is symmetrical bandwidth? It means that your download bandwidth is the same as your upload bandwidth.   For eg. Before the upgrade, a 100Mbps fibre plan comes with upload bandwidth of 50Mbps. After the upgrade the upload bandwidth will be upgraded to 100Mbps same as your download bandwidth.   W

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Reasons why you can’t always get 100% of your subscribed speed, regardless of ISP

Finally the Day was here. My home was wired for fibre, the friendly ISP technician set up my “ONT”, activated my router, tested everything, and declared my fibre connection ready for use. I was excited beyond belief – quick, someone, call the PM, have him declare it a National Holiday, it’s Fibre DA

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Cable Broadband Network Utility Tools User Guide

If you are experiencing lags or undesirable online performance, here are a few simple tests on how to check on the problem using the Cable Broadband Network Utility Tools at http://utilities.starhub.comWe hope you find the attached document useful with it's step-by-step guide. Leave us your comments

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Voice-enabled Cable Modem Installation Guide

In this video, we will show you how to set up your Voice-enabled Cable Modem in a few simple steps.Step 1:Ensure Voice- enabled Cable Modem is turned off. Connect RF coaxial cable from cable point on wall to the back of the modem.Step 2:For ethernet connection, connect LAN cable to
ethernet port on

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StarHub MaxInfinity (Technical)

What is a typical wireless setup for the NGNBN service?You will need to connect the ONT to the TP. The Wireless Home Gateway (HG) is then connected to one of the ports on the ONT. Because the Wireless HG enables home networking, you can then connect wifi enabled devices in your home to the Wireless

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HomeConnect

What is HomeConnect?HomeConnect is StarHub's prepaid international calling card which gives you the freedom to call overseas from any local phone in Singapore as well as the convenience of calling back to Singapore when you are overseas.In additional, this card can also be used to make local calls i

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MaxInfinity (Fibre Broadband)

What is the Next Generation Nationwide Broadband Network?The Next Generation Nationwide Broadband Network (Next Gen NBN) is a nationwide fibre network that aims to deliver high speed broadband of up to 1 Gbps to all physical addresses in Singapore including homes, offices, schools and government bui

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StarHub Phone Directory Search

Online Directory Search Q: How do I search for the residential number or address of a StarHub residential customer? A :You can go to the “Voice” section of StarHub website, click “StarHub Number Directory”  and enter the name of the StarHub residential subscriber on the online directory search.  

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Wireless Home Networking Tips

If the wireless adapter, wireless router and all other devices in your network are wireless-N, the following settings should be configured on your router for optimum wireless-N performance:   Wireless network name (SSID)   The latest wireless-N routers broadcast unique wireless network name (SSID). 

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