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StarHub Rewards

Issuing Points Do I need to sign up for the Rewards Points Program? No, you do not need to sign up for the Programme. All StarHub residential custom

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Is Set-top Box Rental included in the HomeHub Package?

QuestionIs Set-top Box Rental included in the HomeHub Package? AnswerThe Set-top Box Rental is not included in the HomeHub pricing.

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Is Digital Voice Home included in HomeHub?

QuestionIs Digital Voice Home included in HomeHub? AnswerYes, Digital Voice Home is included under HomeHub.

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Can I install the HomeHub Fiber Broadband on my own?

QuestionCan I install the HomeHub Fiber Broadband on my own? AnswerNo, Installation of Fibre Broadband has to be done by our technician.

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Am I eligible for Hub Club membership if I have HomeHub and a mobile line?

QuestionAm I eligible for Hub Club membership if I have HomeHub and a mobile line? AnswerYes, you will be eligible for Hub Club membership. However, t

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Can I retain my existing StarHub TV Basic Tier and Basic HD Upsize subscription when I take up HomeHub?

QuestionCan I retain my existing StarHub TV Basic Tier and Basic HD Upsize subscription when I take up HomeHub? AnswerWhen you sign up to HomeHub, you

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My existing HomeHub contract is ending soon, how much will my monthly bill be if I choose not to recontract?

QuestionMy existing HomeHub contract is ending soon, how much will my monthly bill be if I choose not to recontract? AnswerThere will be no change to

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If I upgrade my current cable broadband to HomeHub Fibre Broadband, will I lose my internet connection?

QuestionIf I upgrade my current cable broadband to HomeHub Fibre Broadband, will I lose my internet connection? AnswerYour cable broadservice will con

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If I sign up for a HomeHub Plan, does it come with any router?

QuestionIf I sign up for a HomeHub Plan, does it come with any router? AnswerThe issued router is D-Link DIR865 for HomeHub 200 and D-Link DIR868 for

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My StarHub TV plan is still under contract, but my fibre broadband plan is available for re-contract. Can I take up HomeHub?

QuestionMy StarHub TV plan is still under contract, but my fibre broadband plan is available for re-contract. Can I take up HomeHub? AnswerYou can che

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