Resources

StarHub has an all-new Hub Club Go to deliver a better customer experience for all our customers. It is an improved loyalty p

Do you want to enjoy discounts, more savings and extra benefits with your StarHub services? With our all-new and improved loyalty programme 

QuestionMy existing HomeHub contract is ending soon, how much will my monthly bill be if I choose not to recontract? AnswerThere will be no change to

Issuing Points Do I need to sign up for the Rewards Points Program? No, you do not need to sign up for the Programme. All StarHub residential custom

QuestionIs Set-top Box Rental included in the HomeHub Package? AnswerThe Set-top Box Rental is not included in the HomeHub pricing.

QuestionIs Digital Voice Home included in HomeHub? AnswerYes, Digital Voice Home is included under HomeHub.

QuestionCan I install the HomeHub Fiber Broadband on my own? AnswerNo, Installation of Fibre Broadband has to be done by our technician.

QuestionAm I eligible for Hub Club membership if I have HomeHub and a mobile line? AnswerYes, you will be eligible for Hub Club membership. However, t

QuestionCan I retain my existing StarHub TV Basic Tier and Basic HD Upsize subscription when I take up HomeHub? AnswerWhen you sign up to HomeHub, you

QuestionIf I upgrade my current cable broadband to HomeHub Fibre Broadband, will I lose my internet connection? AnswerYour cable broadservice will con