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Check mobile recontract eligibility on My StarHub App

Fancy a new phone or want to change your mobile plan but don’t know when you can do so? Well, you just have to check your recontract eligibility.   If you wish to recontract, please visit our Online Store.

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Activating Datatravel

What is DataTravel?   DataTravel is a roaming data plan which consists of DataTravel Asia-Pacific and DataTravel Global.   Why use DataTravel rather than getting a local sim card or a mobile router?   Datatravel allows you to carry your data across multiple destinations and is supported in 20 locati

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Postpaid Roaming Checklist

✔ Verify that Roaming Services have been Activated Users can register for International Roaming by sending: SMS IRAddNRIC to 6773 (example SMS IR Add S1234567A to 6773)   For Pay-As-You-Roam, send: SMS PAYRAddNRIC to 6773 (example SMS PAYR Add S1234567A to 6773) You can also subscribe and activate r

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What to do if my StarHub Prepaid Sim is not working overseas?

Are you traveling overseas but don’t have a postpaid plan? Worry no more! Because the Starhub Prepaid is here to save you. With Starhub’s prepaid roaming services, you will be able to call, send SMS and surf the internet while traveling overseas.   What should you do if you are havin

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Happy Prepaid App - How To Check Your Balances And Receive Notifications

Travelling overseas and need a quick way to check your Prepaid balances on-the-go? Download the Happy Prepaid App on your handset and log in to view your balances.                                  

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The Happy Roam Guide

Worried about expensive data usage when travelling? Surf worry-free with Happy Roam in, Australia, Hong Kong, Indonesia, Malaysia, Taiwan and Thailand.   How to get started guide.   Whats more? Win Air Asia Flights by simply buying a NEW StarHub Prepaid SIM Card. More d

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Understanding Your Bill

We get it - bills can be really confusing at times. Instead of cracking your head to find out what that value is referring to, let us give you some tips! Here are two scenarios why you might be seeing more than what you expected in your bill.   #1 - New Mobile Customer For example, if yo

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What To Do When You Lose Your Mobile Signal?

Can’t make a call or text when you’re in the lift? There are various factors that may cause you to lose your mobile signal.    To regain your mobile signal, you can try out these 2 hacks!   HACK 1:  Go to your mobile settings and enable airplane mode.  Wa

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What To Do When You Lose Your Phone?

Dread. Helplessness. Panic.   These are the typical emotions you feel when you discover your phone is missing. But fret not, because we are here for you.   Simply follow these steps if you ever lose your phone. Do note that this only applies to postpaid lines!    STEP

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5 reasons why Happy Roam is the ultimate travel companion

“Eh where is Cheryl?”, “How to go there?” “Where’s the best place to eat?”, “OMG perfect location for an OOTD, help me take a photo. I want to update my Instagram feed.” These are some of the most common phrases one would hear while travelling with friends and family.  It is widely known th

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