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How to Activate Premium Rate Service (PRS) Barring via My StarHub App?

If you have seen a new section added to your mobile bill named or read something like “Bill on Behalf Goods/Services,” you could have subscribed knowingly or unknowingly to a third-party service, which is called Premium Rate Services (PRS). Premium Rate Services are mobile content servic

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StarHub Letter of Authorisation to Collect on Behalf

For recontract customers* who are unable to receive your online delivery in person, you can appoint a third-party to receive it on your behalf. The authorized person should have on hand a letter of Authorisation. *The letter of authorisation is only applicable to recontracting customers. New custom

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How to Change your StarHub Mobile Plan via My StarHub App?

Do you want to change your current StarHub mobile plan? You no longer have to call our Customer Support to do that! Simply log-in My StarHub App to change your mobile plan. Below is the step-by-step guide. STEP 1: Log in to My StarHub App. STEP 2: Tap on the three green dots at the right-hand part

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How to Reschedule Mobile Delivery via My StarHub App?

Are you unavailable to receive your mobile delivery? And no one is available to receive it too? Then, you must reschedule your mobile delivery. You can easily do that through My StarHub App by following these simple steps. 1. Log-in on My StarHub App using your Hub ID or mobile number.2. At the bott

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How to set local data usage alerts?

If you have a limited mobile data allowance on your mobile plan and you need to make sure you don't exceed it, you should set up a local usage alert on My StarHub App. Through this, you will be notified when your data bundle is running low. So goodbye to worrying about any excess charges you might i

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How to track your local mobile usage via My StarHub App?

Say goodbye to excess mobile charges by tracking your local mobile usage via My StarHub App! Simply follow the steps below: STEP 1: Log in to My StarHub App using your Hub iD or StarHub mobile number. STEP 2: Tap on the data, voice, or SMS tab on the Homepage to view more descriptive usage details.

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How to connect to Wireless@SG?

Step 1: Select “Wireless@SG” from your device’s Wi-Fi menu. You need to be in range of a Wireless@SG hotspot. Step 2: Enter your mobile number and the verification code on the screen. Step 3: Key in the OTP sent to your mobile number. Then click sign-in to connect to Wireless@SG

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How to send money home on the StarHub Prepaid App?

StarHub has launched a new remittance service provided and processed by our partner, Pay2Home, a money transfer specialist in international payments for more than 10 years. This value-added service allows StarHub Prepaid customers to send money to more than 40 countries. Eligibility The Service is

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Unable to complete NumberShare subscription? Read this!

Are you trying to subscribe to NumberShare? First, make sure you are eligible to the service if you have the following:   ·         iOS 12.2 for Watch OS 5.2, iOS 13 for watchOS 6.0, Android 6.0 ·       &nb

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StarHub's IDD International Calls

The COVID-19 pandemic is still affecting our lives with people unable to travel overseas to meet with family and friends. That’s why more than ever, it’s important to stay connected with your family and friends through phone calls. And with StarHub, making overseas calls is now easier while in Singa

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