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What's the correct phone settings to use StarHub mobile service?

By default, phone settings on StarHub-issued handset are pre-configured to allow customers to immediately use the StarHub mobile service. However, phone configuration settings vary based on mobile phone brand, and SIM card type (e.g. postpaid, prepaid). If you are having problems with your mobile n

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How to change your StarHub SIM to 5G SIM Card?

Are you an existing Mobile+ subscriber? Are you still using an old StarHub SIM Card? If the answer to those questions is yes, then you need to change your current StarHub SIM to a 5G SIM Card. The exchange to the new 5G SIM card is at no extra charge. Here’s how to request to change your StarH

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How to add Pay-As-You-Roam via My StarHub App?

Are you going overseas? With Pay-As-You-Roam service you can use your mobile number to make, receive calls and use data roaming in countries or destinations while overseas.  Please note that an additional 20% applies on top of prevailing charges.  STEP 1:

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How to remove a Mobile Value-Added Service via My StarHub App?

StarHub is offering a range of Mobile Value-Added Services (VAS) such as international calls, data add-ons, and more that you can subscribe for your plan. If you no longer want to subscribe to a Value-Added Service, you may easily cancel your subscription via My StarHub App.

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How to connect to Wireless@SGx?

Step 1: Download the Wireless@SG app, which is available on Android, iOS, Windows 7, and above platforms. Step 2: Once you installed the app, follow the instructions provided. Step 3: In the app’s menu, select “Setup”. Step 4: Select “StarHub” as your mobile provider,

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Stay Connected through your Apple Watch with StarHub's FamilyConnect!

Have you heard about StarHub’s FamilyConnect? It lets you use your iPhone to set up and manage your family member’s Apple Watch, connecting it to StarHub’s mobile network. In fact, StarHub is the first and only telco in Singapore to introduce 

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Stay on the beat with KKBOX subscription!

Do you love music? Say hello to your favourite tunes and listen to them anywhere, anytime with a KKBOX subscription. You can choose between KKBOX Premium and KKBOX HD Audio subscription based on your needs. Below is the comparison between the two subscriptions to help you choose the right one for y

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How to activate your StarHub SIM Card via My Account?

Did you receive your StarHub SIM Card delivered by StarHub Hubtroopers? Do you need to activate the SIM card? Well, you can activate your SIM card without calling us by simply logging in to My Account Manager. STEP 1: Log-in to My Account using your Hub iD. STEP 2: Click on “More Activitie

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How to request for StarHub SIM Card replacement?

Lost your SIM or mobile device? Got a faulty SIM? Need to request to change your SIM Card? Worry no more, you can have your StarHub SIM Card replaced easily.   In fact, requesting for SIM Card replacement is FREE of charge and is very easy. Please note all SIM card replacement requests should

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Are you a heavy mobile data user?

Data allowance is now the most important part of a mobile plan. Phone calls and texts have taken a back seat since more people are using messaging apps, while web browsing, streaming, and even working using your phone is something more people have been doing.   Although the cost of data contin

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