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A space for our StarHub prepaid users to discuss tips and tricks

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Prepaid Card Balance Deducted After Mobile Data was Switched off before Expiry

Hi Starhub,My main balance was deducted $10 for no reason. My free data plan expired just today but I switch off my mobile data at least 5 minutes bef

 posted 

2 years ago

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Last response by 

Carla_P 

3 months ago

Question

1.9K

2

0

Code PUK needed

Hello, I bought a Starhub SIM card last year, as I spent 2 months in Singapore. When I left Singapore, I kept the SIM card with me. I am now going

 posted 

3 months ago

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Last response by 

Carla_P 

3 months ago

Question

27

1

0

Mobile number ownership

Hi I am helping my domestic helper to open an account with dbs and dbs needs to have proof of ownership of her mobile number. How can I get that proof

 posted 

3 months ago

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Last response by 

Carla_P 

3 months ago

Question

8

1

0

Suspension of mobile services

Currently I’m in India. I would like to request temporary suspension of mobile plan from today till 1/2/2021. I do not have Facebook and Twitter

 posted 

3 months ago

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Last response by 

Carla_P 

3 months ago

Question

7

1

0

Change of account holder

Hi all, Need information on how to transfer account's ownership. I have been using STARHUB that was signed under my sister in law's name. Now i woul

 posted 

3 months ago

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Last response by 

Carla_P 

3 months ago

Question

7

1

0

eSIM for Prepaid number

 posted 

2 years ago

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Last response by 

Carla_P 

3 months ago

Question

3.6K

2

0

Activate new sim card

Hi, pls help to activate < removed private information >. I am Lim Teng Yi, do you need my IC number?

 posted 

3 months ago

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Last response by 

Carla_P 

3 months ago

Question

8

1

0

Puk number

Hi. My name is Dara. I would like to request my puk number. Could you please help me sir. Thank you in advance. Name : Surtini Phone Number : <ed

 posted 

3 months ago

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Last response by 

Carla_P 

3 months ago

Question

6

1

0

Received unauthorized top up and usage of my own account balance?

I'm not sure how this happened, but is there a way to work my around it to prevent future problems like this and/or trace the perpetrator? I've also c

Question

49

2

0

Charged for the wrong package

Hi there, I tried purchasing the 4-Week 20GB $25 package but upon purchasing it said I had 'insufficient balance' despite charging my credit card and

 posted 

3 months ago

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Last response by 

Carla_P 

3 months ago

Question

5

1

0

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