
Prepaid
A space for our StarHub prepaid users to discuss tips and tricks
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Prepaid Card Balance Deducted After Mobile Data was Switched off before Expiry
Hi Starhub,My main balance was deducted $10 for no reason. My free data plan expired just today but I switch off my mobile data at least 5 minutes bef
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1.9K
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Code PUK needed
Hello, I bought a Starhub SIM card last year, as I spent 2 months in Singapore. When I left Singapore, I kept the SIM card with me. I am now going
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27
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Mobile number ownership
Hi I am helping my domestic helper to open an account with dbs and dbs needs to have proof of ownership of her mobile number. How can I get that proof
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8
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Suspension of mobile services
Currently I’m in India. I would like to request temporary suspension of mobile plan from today till 1/2/2021. I do not have Facebook and Twitter
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7
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Change of account holder
Hi all, Need information on how to transfer account's ownership. I have been using STARHUB that was signed under my sister in law's name. Now i woul
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7
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eSIM for Prepaid number
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Activate new sim card
Hi, pls help to activate < removed private information >. I am Lim Teng Yi, do you need my IC number?
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8
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Puk number
Hi. My name is Dara. I would like to request my puk number. Could you please help me sir. Thank you in advance. Name : Surtini Phone Number : <ed
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6
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Received unauthorized top up and usage of my own account balance?
I'm not sure how this happened, but is there a way to work my around it to prevent future problems like this and/or trace the perpetrator? I've also c
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49
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Charged for the wrong package
Hi there, I tried purchasing the 4-Week 20GB $25 package but upon purchasing it said I had 'insufficient balance' despite charging my credit card and
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