Prepaid

Prepaid

A space for our StarHub prepaid users to discuss tips and tricks

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Can’t receive phone calls

Hi,       I am unable to receive phone calls. Anyone could help?  I can make calls, but cannot receive any.  Tks

Question

35

1

0

Request Online Top up Receipt/Email

Normally after I topup online the prepaid card, system will send me an email regarding the transaction status. As usual,I have topup online $50 to my

 posted 

3 y ago

 • 

Last response by 

Carla_P 

4 m ago

Question

2.2K

2

0

Weak signal at blk 436 tampines

I shifted to blk 436 tampines recently, starhub mobile has very weak signal here at my block and sometimes no signal at all from Starhub. So, my phon

 posted 

4 m ago

 • 

Last response by 

Carla_P 

4 m ago

Question

7

1

0

Can I choose my prepaid mobile phone number?

Dear Starhub support, Can I choose my phone number? Thank you David

 posted 

4 m ago

 • 

Last response by 

Carla_P 

4 m ago

Question

36

1

0

Accepted Solution

Poor 4G network connectivity in Anchorvale Lane

There is no 4G mobile data connection available in and around Anchorvale Lane, my friend who is using M1 is having no issue at all for 4G mobile data.

 posted 

5 m ago

 • 

Last response by 

Carla_P 

4 m ago

Question

12

2

0

Transfer ownership prepaid

Hi,I'm using a sh ppd and I want to transfer ownership. If the account owner is in malaysia, is it possible to do transfer if I can get authorization

 posted 

4 m ago

 • 

Last response by 

Carla_P 

4 m ago

Question

21

1

0

Accepted Solution

Reactivate prepaid number

Greetings would like to find out if there are any ways to reactivate a prepaid number after it has expired? The number has sentimental value to me and

 posted 

4 y ago

 • 

Last response by 

Carla_P 

4 m ago

Question

24.6K

5

0

Unreliable Data

 posted 

3 y ago

 • 

Last response by 

Hanbali_N 

3 y ago

Question

1.8K

1

0

Reactive prepaid number

Hi how do I reactive my prepaid number

 posted 

4 m ago

 • 

Last response by 

Carla_P 

4 m ago

Question

7

1

0

Activate Starhub SIM from overseas

Hi I bought a Starhub Prepaid SIM card but unfortunately I did not manage to activate the SIM before returning to Australia. How can I activate the SI

 posted 

4 m ago

 • 

Last response by 

Carla_P 

4 m ago

Question

10

1

0

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