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Prepaid

A space for our StarHub prepaid users to discuss tips and tricks

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Port from Starhub prepaid to postpaid

Hi, good afternoon, Recently i bought giga card, and only after that i realised i need to port my Starhub PREPAID to POST PAID before port to giga. &

Question

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Starhub proof of ownership

Hi I need proof of ownership of my starhub prepaid mobile number. Thank you!

 posted 

2 months ago

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Last response by 

Carla_P 

a month ago

Question

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Prepaid balance deducted by itself?

I extended my main wallet validity on July 13 2020 and received a SMS confirmation that my Main balance is $5.35. Subsequently, there are two more SMS

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

18

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4G prepaid data cannot use

How come I cannot use my 4G prepaid data?

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

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prepaid activation

I bought a prepaid sim card a year ago and now i would like to activate it but it doesnt seem to work. Need some assistance please.

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

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mr

how can I extend my card expire date?

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

10

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Prepaid call barring

Hi, I am now in Malaysia and I can't make or receive any calls and SMS, and even top up. I found that the call barring is on and #330*1234# is not wo

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

10

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Mr

Hello, I was using a starhub prepaid number since December 2018. But in February 2020, I went to oversees and unfortunately got stuck due to the lock

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

14

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Reactivation Option

I have a starhub prepaid simcard and currently I am stuck outside Singapore waiting approval to return. My simcard validity expired and its not receiv

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

9

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Prepaid topup query- Local service credit vs local call minutes

Hi All,   Can please help to answer how is local service credit different from local call minutes?  Currently, $15 topup for StarHub prepai

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

10

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