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Prepaid

A space for our StarHub prepaid users to discuss tips and tricks

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StarHub travel card

Hi.. I have purchased a StarHub travel card from seven- eleven. And I believe the personal didnt help me to do the registration upon purchase. May I

Question

4

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SIM card is no service

May I take same number

 posted 

24 days ago

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Last response by 

Carla_P 

24 days ago

Question

6

1

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Money disappearing

Hi, Everytime I refresh the app I see that it has a couple dollars less. I check my transaction history and I have made no transactions in the past 3

 posted 

25 days ago

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Last response by 

Carla_P 

25 days ago

Question

11

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Prepaid mobile plan

I already take post-paid mobile plan .. can I take one more prepaid plan with new phone ..for Spass holder

 posted 

a month ago

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Last response by 

Carla_P 

a month ago

Question

10

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No service

Me and wife used to live in Singapore and owned a prepaid number we are using until today. We moved back to Indonesia and we visit Singapore very ofte

 posted 

a month ago

 • 

Last response by 

Carla_P 

a month ago

Question

7

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Didnt Receive my VIU and Microsoft 365 Free subscription

I am writing this after many failed attempts from your oncall support and customer service. I did recontract of my phone connection on 16.09.2020 and

 posted 

a month ago

 • 

Last response by 

Carla_P 

a month ago

Question

5

1

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Top up bundle not working

Hi, I have starhub prepaid and my plan ends soon. I have bought the bundle of 28$ and see it in the transaction history but the top up did not worked.

 posted 

a month ago

 • 

Last response by 

Carla_P 

a month ago

Question

6

1

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Accepted Solution

Reactivate prepaid number

Greetings would like to find out if there are any ways to reactivate a prepaid number after it has expired? The number has sentimental value to me and

 posted 

3 years ago

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Last response by 

Carla_P 

a month ago

Question

21.9K

3

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credit balance missing

hi. yesterday i topped up $10. my total balance was $10.02. i purchased the 1GB for 1 day at $3. it expired today at 1pm. now it’s 9pm and i che

 posted 

a month ago

 • 

Last response by 

Carla_P 

a month ago

Question

12

1

0

Accepted Solution

Your card is expiring

<Notification>StarHub:Your card is expiring on 18/10/20 23:59hr. Extend your card validity now.Get free data & bonus credits when you top up

 posted 

a month ago

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Last response by 

Carla_P 

a month ago

Question

28

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