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Prepaid

A space for our StarHub prepaid users to discuss tips and tricks

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Starhub number is unable to be verified

Hello, I'm trying to top up my prepaid starhub number using Starhub prepaid apps and prepaid online top up website and i always gets error message "

Question

16

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Activate roaming

Activate roaming Dear, I forgot to activate roaming in Singapore.I am now in Malaysia and the network signal showing “No service”. And

 posted 

a month ago

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Last response by 

Carla_P 

a month ago

Question

2

1

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Prepaid expired

I have a prepaid card that wish to be extended. But unable to top up anymore. Pls help

 posted 

2 months ago

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Last response by 

zIp-dIsK 

2 months ago

Question

18

2

0

Porting from Starhub prepaid to Senior go digital plan with Starhub

I have this Starhub prepaid. I like to port in to Starhub's Senior go digital plan to retain my mobile number. Is it allowed? If allowed, what is the

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

18

1

0

StarHub Prepaid Christmas - #StarHubPrepaidXmas

In celebration of Christmas, we have curated Christmas greetings and wishes from our StarHub Prepaid Customers. Let's hear what our customers wish to

 posted 

2 months ago

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Last response by 

Arcee30 

2 months ago

Discussion

95

3

Porting prepaid to postpaid failed

I purchased a postpaid sim only plan, and requested to port my starhub prepaid number to the new postpaid plan. I got the new sim delivered today but

 posted 

6 months ago

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Last response by 

Carla_P 

2 months ago

Question

87

2

0

Lost sim card

I am in India and recently lost my phone. Due to the current situation I cannot travel to Singapore right now. How do I get a new sim issued and curre

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

6

1

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Westgate starhub, did they do porting from prepaid to post paid ?

I really give up after spending hours on the starhub online store.I select the NON CONTRACT PLAN $25/mth to the basket and 1. under number selection

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

16

3

0

No 5g for prepaid?

There's no 5g for prepaid? I'm using Huawei mate 40 pro

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

6

1

0

Prrepaid Main Balance was deducted mysteriously without data roaming activated, calls made or received

Hi, this is not the first time I experienced this while maintaining this number overseas. The main balance just gone missing without notice in the pas

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

6

1

0

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