Prepaid

Prepaid

A space for our StarHub prepaid users to discuss tips and tricks

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Can’t receive incoming calls for my prepaid number

Hi,despite having topped up my prepaid, I have this ongoing issue of not being able to receive incoming calls for my number. I am able to do outgoing

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14

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Starhub travel Prepaid

Hi, bought a $12 travel prepaid card, but can’t make calls, a message will show “ not registered on network”. We hd changed the apn

 posted 

3 m ago

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Last response by 

Carla_P 

3 m ago

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16

2

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I'm in Singapore and using Prepaid and have free incoming call plan. Will I be charged if I pick up oversea call?

I'm currently in Singapore, using prepaid, have free incoming calls until an expiry date. Will I be charged if I pick up an oversee incoming call? Th

 posted 

3 m ago

 • 

Last response by 

Carla_P 

3 m ago

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16

1

0

Can't make and receive call on prepaid card even further top up

Hi, I can't make call and receive call. Even after further top up. Have no problem previously, it happened this week.

 posted 

3 m ago

 • 

Last response by 

Carla_P 

3 m ago

Question

50

1

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PUK code reset

SIM card is locked due to PUK code being accidentally set. Would require assistance to deactivate it.

 posted 

3 m ago

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Last response by 

Carla_P 

3 m ago

Question

10

1

0

Online Chat

 posted 

3 y ago

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Last response by 

Carla_P 

3 m ago

Question

9K

4

0

Accepted Solution

No service sim card

Good pm pls help me have a signal on my iphone 5c using starhub sim it only shows No Service   92458532 my hp

 posted 

5 y ago

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Last response by 

Carla_P 

3 m ago

Question

20.6K

2

0

unable to use my mobile sim card to call indonesia mobile number

unable to use my mobile sim card to call indonesia mobile number

 posted 

4 m ago

 • 

Last response by 

Carla_P 

4 m ago

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6

1

0

Starhub pre-paid balance disappeared

I topped up $50 in my starhub prepaid card and it has barely been used and now the balance is $0.04. Why is this so ridiculous?

 posted 

4 m ago

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Last response by 

Carla_P 

4 m ago

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12

1

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I have lost my Happy SIM prepaid card and forgot the phone number, do i need to cancel the card?

I have lost my Happy SIM prepaid card and forgot the phone number, do i need to cancel the card?

 posted 

4 m ago

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Last response by 

kzo135 

4 m ago

Question

37

2

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