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Prepaid

A space for our StarHub prepaid users to discuss tips and tricks

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Reactive prepaid number

Hi how do I reactive my prepaid number

 posted 

20 days ago

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Last response by 

Carla_P 

19 days ago

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2

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Activate Starhub SIM from overseas

Hi I bought a Starhub Prepaid SIM card but unfortunately I did not manage to activate the SIM before returning to Australia. How can I activate the SI

 posted 

20 days ago

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Last response by 

Carla_P 

20 days ago

Question

8

1

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extend expiry date of prepaid sim

hello, How do I extend expiry date on prepaid sim without topup? I did it once but don't recall how to do it.. thanks

 posted 

24 days ago

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Last response by 

Carla_P 

21 days ago

Question

12

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Lost phone

Hi, I have lost my mobile phone with my sim card in it. How do I temporarily suspend my lost number? Please assist, thank you.

 posted 

23 days ago

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Last response by 

Carla_P 

21 days ago

Question

10

1

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Prepaid topup not updated

Need help. Just topped up $20 worth thru posb ibanking. Money was deducted from bank but not updated on mobile main balance.

 posted 

a month ago

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Last response by 

Howard Toh 

a month ago

Question

8

1

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Out going call barring

Pls assist , I am in Malaysia using starhub prepaid roaming, I cannot make outgoing call. But I can sms. I bought roaming data. Is not network too. I

 posted 

a month ago

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Last response by 

Carla_P 

a month ago

Question

6

1

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no 4G only 3G

no 4G only 3G..don't know what happen..when I change to 4G it cant connect data at all..but its ok with 3G.

 posted 

a month ago

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Last response by 

Carla_P 

a month ago

Question

10

1

0

iPhone 12 Can't use cellular data network

Yesterday I have bought a new iPhone12 but it can use cellular data. I have already opened the Cellular Data and Open the Access of Safari but still c

 posted 

a month ago

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Last response by 

Carla_P 

a month ago

Question

18

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Urgent! My Prepaid Number Not Yet Expired But Show No Services

Hi, my prepaid number not yet expired however it shows no service. May I know what should I do?

 posted 

a month ago

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Last response by 

Carla_P 

a month ago

Question

13

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