Skip to main content
Prepaid

Prepaid

A space for our StarHub prepaid users to discuss tips and tricks

1.8K

Ask a Question
  • •••
F
Can’t receive phone calls

Hi,       I am unable to receive phone calls. Anyone could help?  I can make calls, but cannot receive any.  Tks

Question

8

1

0

Request Online Top up Receipt/Email

Normally after I topup online the prepaid card, system will send me an email regarding the transaction status. As usual,I have topup online $50 to my

 posted 

3 years ago

 • 

Last response by 

Carla_P 

6 hours ago

Question

2.2K

2

0

Accepted Solution

New: 5GB# for $10 + 60 local mins

very happy with this data plan. Is this just promotion or forever? If forever i will stay with starhub prepaid instead of moving to Giga or circle. th

 posted 

22 days ago

 • 

Last response by 

Roy1987 

a day ago

Question

29

2

0

Weak signal at blk 436 tampines

I shifted to blk 436 tampines recently, starhub mobile has very weak signal here at my block and sometimes no signal at all from Starhub. So, my phon

 posted 

3 days ago

 • 

Last response by 

Carla_P 

a day ago

Question

3

1

0

Can I choose my prepaid mobile phone number?

Dear Starhub support, Can I choose my phone number? Thank you David

 posted 

6 days ago

 • 

Last response by 

Carla_P 

4 days ago

Question

8

1

0

Online Chat

 posted 

3 years ago

 • 

Last response by 

Carla_P 

4 days ago

Question

8.8K

3

0

Accepted Solution

Poor 4G network connectivity in Anchorvale Lane

There is no 4G mobile data connection available in and around Anchorvale Lane, my friend who is using M1 is having no issue at all for 4G mobile data.

 posted 

a month ago

 • 

Last response by 

Carla_P 

7 days ago

Question

7

2

0

I have lost my Happy SIM prepaid card and forgot the phone number, do i need to cancel the card?

I have lost my Happy SIM prepaid card and forgot the phone number, do i need to cancel the card?

 posted 

13 days ago

 • 

Last response by 

Carla_P 

12 days ago

Question

9

1

0

Transfer ownership prepaid

Hi,I'm using a sh ppd and I want to transfer ownership. If the account owner is in malaysia, is it possible to do transfer if I can get authorization

 posted 

15 days ago

 • 

Last response by 

Carla_P 

14 days ago

Question

10

1

0

Accepted Solution

Reactivate prepaid number

Greetings would like to find out if there are any ways to reactivate a prepaid number after it has expired? The number has sentimental value to me and

 posted 

4 years ago

 • 

Last response by 

Carla_P 

15 days ago

Question

23.5K

5

0

Get Started!

Ask a question