Prepaid

Prepaid

A space for our StarHub prepaid users to discuss tips and tricks

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Incoming call also can use with "New: 5GB# for $10 + 60 mins local calls"?

Hi This morning i received incoming call and minutes are deducted from "New: 5GB# for $10 + 60 mins local calls". last time i know the local calls fo

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19

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cant get SMS OTP from banks and government agencies

Hi there, I am using star hub prepaid card < removed private information > and not able to obtain sms otp since morning. Please urgently assist.

 posted 

2 m ago

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Last response by 

Carla_P 

11 d ago

Question

17

1

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Accepted Solution

Wallet credits deducted with no reason

I have been having issues with Starhub disabling my wow data plan after a refresh back in March. During that period of time, I was asked to reload $10

 posted 

2 m ago

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Last response by 

mel5582 

23 d ago

Question

35

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Port from Prepaid to Postpaid

Hi, I have selected to port my prepaid number to postpaid number after selecting the plan. And I had received the email regarding the sim that I will

 posted 

25 d ago

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Last response by 

Carla_P 

25 d ago

Question

10

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Cannot received SMS

Why can’t I receive any SMS from my friends and family and any OTP, but I can send them a SMS. The prepaid number is < removed private inform

 posted 

1 m ago

 • 

Last response by 

Carla_P 

1 m ago

Question

9

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Request Refund of WOW Data Plan due to techincal issue from Starhub side

I subscribe a WOW data plan, turned Roaming option in my Starhub Prepaid apps, and turned on roaming option in my mobile settings. I travelled to Mala

 posted 

1 m ago

 • 

Last response by 

Carla_P 

1 m ago

Question

13

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Starhub is the worst ever

My parepaid had 70gb in which monthly I topup using the same svc to port over unused data. This month they ate up my 70GB!!!! And 800mins of calls. Pr

 posted 

1 m ago

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Last response by 

Carla_P 

1 m ago

Question

21

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Accepted Solution

Proof of mobile number ownership

Hi, how can I get this document, I need it to open a bank account

 posted 

1 y ago

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Last response by 

Carla_P 

1 m ago

Question

1.1K

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Reactivate prepaid SIM

Hi, How can I re-active my prepaid SIM card?

 posted 

1 m ago

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Last response by 

Carla_P 

1 m ago

Question

16

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Prepaid Call Barring Issue

Hi, I am currently using my Starhub Prepaid card for overseas usage. I have activated roaming and bought data plan whenever I need. While I am in over

 posted 

3 y ago

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Last response by 

user_11d346 

1 m ago

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2.6K

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