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Prepaid

A space for our StarHub prepaid users to discuss tips and tricks

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Prepaid balance deducted by itself?

I extended my main wallet validity on July 13 2020 and received a SMS confirmation that my Main balance is $5.35. Subsequently, there are two more SMS

 posted 

4 days ago

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Last response by 

Carla_P 

4 days ago

Question

6

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4G prepaid data cannot use

How come I cannot use my 4G prepaid data?

 posted 

6 days ago

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Last response by 

Carla_P 

4 days ago

Question

8

1

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prepaid activation

I bought a prepaid sim card a year ago and now i would like to activate it but it doesnt seem to work. Need some assistance please.

 posted 

8 days ago

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Last response by 

Carla_P 

8 days ago

Question

7

1

0

Received unauthorized top up and usage of my own account balance?

I'm not sure how this happened, but is there a way to work my around it to prevent future problems like this and/or trace the perpetrator? I've also c

 posted 

9 days ago

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Last response by 

Carla_P 

9 days ago

Question

9

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Cancel postpaid contract

I've 5 months left on my 2 years 75$/month postpaid contact. Unfortunately, I had to move out of Singapore and now I wanted to cancel my contract. But

 posted 

10 days ago

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Last response by 

Carla_P 

9 days ago

Question

11

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mr

how can I extend my card expire date?

 posted 

12 days ago

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Last response by 

Carla_P 

11 days ago

Question

9

1

0

Prepaid call barring

Hi, I am now in Malaysia and I can't make or receive any calls and SMS, and even top up. I found that the call barring is on and #330*1234# is not wo

 posted 

13 days ago

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Last response by 

Carla_P 

11 days ago

Question

8

1

0

Mr

Hello, I was using a starhub prepaid number since December 2018. But in February 2020, I went to oversees and unfortunately got stuck due to the lock

 posted 

14 days ago

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Last response by 

Carla_P 

11 days ago

Question

13

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Reactivation Option

I have a starhub prepaid simcard and currently I am stuck outside Singapore waiting approval to return. My simcard validity expired and its not receiv

 posted 

15 days ago

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Last response by 

Carla_P 

15 days ago

Question

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