Skip to main content
Prepaid

Prepaid

A space for our StarHub prepaid users to discuss tips and tricks

1.8K

Ask a Question
  • •••
R
Deduction of my balance

>My mobile no. Is < removed private information > was having around main balance 42$ and also I was having Happy plan Internet pack. When I w

Question

8

1

0

My star hub simcard number Lost, I call it my no. It say no service until today .

Can I get the same no. From same service provider. If can what are the procedure involved in it to get the no. Again. Please help me.

 posted 

7 d ago

 • 

Last response by 

Selvakumar  

6 d ago

Question

4

2

0

Reactivate an expired SIM card

Hello Starhub, My pre-paid SIM card has just expired and since I am overseas at the moment, I forgot to top up to extend the expiry date of my SIM car

 posted 

1 y ago

 • 

Last response by 

Carla_P 

18 d ago

Question

2.2K

2

0

Accepted Solution

New: 5GB# for $10 + 60 local mins

very happy with this data plan. Is this just promotion or forever? If forever i will stay with starhub prepaid instead of moving to Giga or circle. th

 posted 

2 m ago

 • 

Last response by 

Carla_P 

19 d ago

Question

80

4

0

Can’t receive incoming calls for my prepaid number

Hi,despite having topped up my prepaid, I have this ongoing issue of not being able to receive incoming calls for my number. I am able to do outgoing

 posted 

20 d ago

 • 

Last response by 

Carla_P 

20 d ago

Question

4

1

0

Starhub travel Prepaid

Hi, bought a $12 travel prepaid card, but can’t make calls, a message will show “ not registered on network”. We hd changed the apn

 posted 

24 d ago

 • 

Last response by 

Carla_P 

23 d ago

Question

12

2

0

I'm in Singapore and using Prepaid and have free incoming call plan. Will I be charged if I pick up oversea call?

I'm currently in Singapore, using prepaid, have free incoming calls until an expiry date. Will I be charged if I pick up an oversee incoming call? Th

 posted 

1 m ago

 • 

Last response by 

Carla_P 

25 d ago

Question

10

1

0

Can't make and receive call on prepaid card even further top up

Hi, I can't make call and receive call. Even after further top up. Have no problem previously, it happened this week.

 posted 

1 m ago

 • 

Last response by 

Carla_P 

1 m ago

Question

12

1

0

PUK code reset

SIM card is locked due to PUK code being accidentally set. Would require assistance to deactivate it.

 posted 

1 m ago

 • 

Last response by 

Carla_P 

1 m ago

Question

7

1

0

Online Chat

 posted 

3 y ago

 • 

Last response by 

Carla_P 

1 m ago

Question

8.9K

4

0

Get Started!

Ask a question