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A space for StarHub postpaid members to ask questions

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Free mobile plan for your family for 2 years

I just ported another number to my starhub account and was shown "Free mobile plan for your family for 2 years" in my purchase receipt. Can't seem to

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502

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5G Sim Request

How to get 5G sim.retail shop or door delivery.

Question

20

2

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CIS Recontract

Hi I want to recontract with CIS, Online but I don't have a corporate email address. I have ask our HR and they said they don't have a  corpora

Question

22

1

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Sim only 25

I've 2 lines on Sim only 25. I did not checked my bills as all along it's on Giro. I remember clearly that the sales consultant told me that they gave

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13

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Activate new sim card

Hi I recieved a new sim card from yeaterday morning. But until now it havent activated? Can u help me for that issue. It caused me a lot of inconvenie

Question

32

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Recontract via website or store?

Can anyone share their view or advice on whether there is any benefit or differences of doing line recontract through the Starhub website or the physi

Question

29

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Accepted Solution

Request for deposit ($S800) refund

Hello, I would like to request for my mobile deposit refund of $800, I've paid off oustanding bills and terminated service with Starhub two months ago

Question

28

2

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Reactivate line

Hi, Please help me reactivate line and had done the payment. Thank you!

Question

2K

2

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PSA: Starhub Numbershare doesn't work

I am writing this post to alert all prospective customers who are considering switching or signing up with Starhub – their customer service and techni

Discussion

38

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Grossly overcharged for data plan that does not work

Travelled overseas previously. Data plan hardly works during time there. Despite this, Starhub felt it was ok to charge me daily data while convenient

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9

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