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A space for StarHub postpaid members to ask questions

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Voucher for my recontract

Hello. Im going to eligible for recontract this month and my contract ends in december 27,2020. I just want to ask if you will give me any voucher? La

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Recontract voucher

Hi StarHub. I would like to reconstract my mobile plan, would it be able to send me a $200 recontract voucher? Thanks

 posted 

17 days ago

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Last response by 

kalvin lee 

16 days ago

Question

20

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Brad

Hi. Would like to enquire about CIS. Can i use my wife’s CIS eligibility to sign/recontract for an existing number under my name without transfe

 posted 

16 days ago

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Last response by 

Carla_P 

16 days ago

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8

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Service disrupted due to outstanding bill

Hello, I have an issue. Since June 2020, when your billing department billed me $1392 which they claimed was for equipment adv fee, I emailed them t

 posted 

16 days ago

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Last response by 

Carla_P 

16 days ago

Question

4

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Terminate line, how to make payment if cant get sms notification!

You put me on installment repayment scheme,which i had paid diligently. Today u terminate my line & ask to make full payment.if i cant even recvd

 posted 

17 days ago

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Last response by 

Billy1981 

16 days ago

Question

9

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Can I use my own data in my postpaid plan when I travel to Malaysia? t

Hi I just signed with starhub after 10 years with M1,  just want to ask if I can use my own data from my postpaid plan when I travel to Malaysia

 posted 

17 days ago

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Last response by 

Carla_P 

17 days ago

Question

4

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Is there 1633 customer service still valid

I have been calling 1633 customer service for 2 days but is always put on hold for more than 30mins.   Is the number still working? 

 posted 

17 days ago

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Last response by 

LTC 

17 days ago

Question

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Call 1633 is free using Starhub mobile?

Hi, I just called 1633 and Zam Customer officer told me it is not free even i use a starhub mobile unless i use land line. I read the forum and it sai

 posted 

6 months ago

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Last response by 

Carla_P 

17 days ago

Question

500

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Iphone delivery

Hi, I was expecting my phone to be delivered tomorrow, and I will be at work when the phone is delivered. I have authorised my mom to collect it for m

 posted 

19 days ago

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Last response by 

Carla_P 

17 days ago

Question

8

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IPhone xs recontract

May I know for iPhone xs is it available for recontract this Saturday in online CIS store and enjoy handset discount?

 posted 

2 years ago

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Last response by 

Carla_P 

17 days ago

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