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Starhub failed to port my number... my phone number is LOST!

How difficult it is to port a number from another telco?  It took starhub more than 10 days still not able to port my number from Singtel. 

Question

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Ported mobile number from Singtel 2 days ago - and now will not receive OTP from a specific bank (HSBC SG)

Ported mobile number from Singtel 2 days ago - and now will not receive OTP from a specific bank (HSBC SG)

 posted 

13 days ago

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Last response by 

Carla_P 

11 days ago

Question

11

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Number failed to port over

Hi Starhub personnel, Recently i tried to port my number from singtel postpaid to starhub postpaid and i got a SMS stating that porting unsuccessful.

 posted 

14 days ago

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Last response by 

Carla_P 

11 days ago

Question

13

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Request for recontract voucher

Hi, would like to request for $150 recontract voucher

 posted 

16 days ago

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Last response by 

Carla_P 

11 days ago

Question

16

2

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Starhub SG - Breaching the contract

I worked as a contract staff to a leading Bank in Singapore. I have received a telco promo email from HR. Using my contract staff pass and EP as proof

Discussion

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Inflexible Telco and Intellectually Disabled Customer Service Operator

Hello, Im writing in to complain about Starhub inflexibility and indifference attitude towards custmers affected by COVID-19. I had signed up for a n

 posted 

20 days ago

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Last response by 

Howard Toh 

14 days ago

Question

22

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MOBILE RECONTRACT DISCOUNT WITH CIS & NTUC CARD

Hi, I would like to check if I'm able to recontract my mobile using both my CIS card and NTUC card at the same time for discounts? How many percent

 posted 

19 days ago

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Last response by 

Carla_P 

14 days ago

Question

20

1

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Lost Sim Card Overseas

Hi I lost my post paid sim card while overseas and unable to return to Singapore for a while. Is there anyway to have my friend in Singapore to get a

 posted 

14 days ago

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Last response by 

Carla_P 

14 days ago

Question

4

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Account Suspended < removed private information >

Hi I’ve already paid my account balance but I never receive any bill letter for the month of oct and I can’t log into mystarhubapp. It say

 posted 

14 days ago

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Last response by 

Carla_P 

14 days ago

Question

8

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Never Ever Resolved Issue

Hi, my team has called, email, posted here, on IG to Starhub regarding a Fraudulent Transaction happening from my account. This is a close to $2k frau

 posted 

17 days ago

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Last response by 

Carla_P 

14 days ago

Question

13

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