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Postpaid

A space for StarHub postpaid members to ask questions

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My old bill

Hi, I would like to pay my few years back bill.

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Temporary suspension my mobile line

Hi I am leaving Singapore for 3 months. Please can advise how to suspend my line. Thanks

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12

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Data exceeded - seeking waiver

My mum has been using her phone line for years and this is the first time I received a shock on the mobile bill. It turns out she has exceeded her dat

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21

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Recontract Voucher

Hi, my mobile 24-mths contract is ending next month. May i enquire how to request for recontract vouchers or am i eligible for it? I do receive a mess

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Where is my promised Free Mobile Plan for Family

Was told that every recontract will receive this welcome plan. I recontracted 2 of my lines. Called customer service and was confirmed that they will

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Relocate to overseas for work

I will apply for my line to be inactive for the next 6 months. Will I still be receiving sms from this number during the inactive period?

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Can I recontract from my mobile plan to sim only plan before the contract ends?

My mobile plan ends in Dec 2021 and can re-contract from Aug 2021... but when I went to store to re-contract from mobile plan to sim-only plan, I was

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Hi

Hi cancel smart support hp phone

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9

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Recontract Fee

Hi, If i want to do a recontract after the 13th month.I believe i need to pay a 300$ up recontract fee.Do i need to pay the 300$ upfront or it can be

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12

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5G SIM Card

i order my 5G SIM card replacement as stated free of charge.. what shocked me much is the delivery pay for it.. $12.40 upon making the order it did no

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22

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