Skip to main content
Postpaid

Postpaid

A space for StarHub postpaid members to ask questions

4.9K

0

Ask a Question
  • •••
R
Account terminated without being requested

My Account was terminated when i did not request for it to be terminated, can someone tell me why?

Question

8

1

0

sim only plan - hotstar voucher not yet recievied.

Hi, I have subscribed to the CIS - sim only plan, noticed that hotstar voucher is free. I have yet received any voucher for it. how to activate that i

 posted 

19 days ago

 • 

Last response by 

Carla_P 

19 days ago

Question

7

1

0

iQIYI mobile subscription

I had subscribed to iQiyi on StarHub mobile. Does it means free data streaming on my mobile when I watch the shows on its app?

 posted 

21 days ago

 • 

Last response by 

Carla_P 

19 days ago

Question

6

1

0

Need PUK code

Hi, I am currently overseas and I am being asked to provide a PUK code to use my phone, can you help?

 posted 

22 days ago

 • 

Last response by 

Carla_P 

19 days ago

Question

4

1

0

Recontract voucher

Hi just to check if im entitled for recontract voucher as 1/1/2021 completed my 21th month. call customer service she say im Malaysian so im not enti

 posted 

22 days ago

 • 

Last response by 

Carla_P 

19 days ago

Question

15

1

0

How to cancel data upsize?

I added 10GB of data for $10 (https://www.starhub.com/personal/mobile/mobile-phones-plans/value-added-services/data.html) But I only want the additio

 posted 

23 days ago

 • 

Last response by 

Carla_P 

19 days ago

Question

7

1

Shareplus

I was told starhub will not continue with the shareplus line. Is there a replacement similar plan which I can switch to?

 posted 

24 days ago

 • 

Last response by 

Carla_P 

19 days ago

Question

8

1

0

Unable to check whether my starhub contract has ended

I am using the Starhub application but it does not show me when does the contract end. It just puts - for recontract eligibility and - for contract en

 posted 

25 days ago

 • 

Last response by 

Carla_P 

19 days ago

Question

10

1

0

Termination of phone line

Hi would like to terminate my line. Thanks.

 posted 

3 years ago

 • 

Last response by 

Carla_P 

19 days ago

Question

1.7K

2

0

Terminate Sim only Plan

I would like to Terminate Sim only Plan for my mobile number - < removed private information >

 posted 

a month ago

 • 

Last response by 

Carla_P 

19 days ago

Question

13

1

0

Get Started!

Ask a question