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A space for StarHub postpaid members to ask questions

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possible for a youth plan to enjoy corporate discount?

Hi, is it possible for anyone to enjoy student plan under corporate discount if the plan is under the parent's name?

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Recontract

Hi, I am currently 2 months away from the 21 months recontract.I am using an iPhone and unfortunately the phone has spoilt, so I was looking into buying an S4.My contract is signed under my father's name, who is a hubber who owns 4 mobile phone lines, max online and also cable TV. when I went to the

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$500 voucher

I need to know whether is the $500 voucher which I'm supposed to receive still applicable for my service plan?

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Early recontract date

Hi. My starhub mobile plan expired on 10 june 2014. When can I do an early upgrade?

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Service termination

HI, I just realised that my maxinfinity contract ended Jan 13 but nothing (no letters or calls) from starhub to remind me to renew the contract. I am now paying over $60 extra a month for 3-4 months! This is very unfair to consumers and greatly showed that starhub do not value existing customers as

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Not interested in new customer

Starhub sales line seems like not interested in getting a new customer I am currently with another Telco and i hint to her that my current telco is offering me a phone voucher to retain me and I ask if they can counter offer but she just simply tell me what is being offer in shops. PLS..... I believ

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1 minute MIN call charge

Dear Starhub, Some, or maybe most of us, are bound with mobile plan contract with Starhub for up-to 2 years, where during this contractual period, we are NOT allowed to make any changes, especially downgrading our mobile plan. I believe such binding also applicable both subscriber and provider. Henc

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5.4K

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Mobile Plan Question

Hi Guys/Gals, I have some question regarding the Padfone Infinity that Starhub is currently offereing.It's the first time I am planning to go for contract, so here's my doubts: On the website it says:FREE SmartSurf SharePlus line worth over $380! From my knowledge if I'm going to get SharePlus line,

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data plan

How old do i need in order to sign a data plan ?

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3.6K

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Changing of plans.

I am currently on smartsurf 700, and i plan to recontract to a 4G equivalent plan. (Smartsurf premium?)What if afew months down the road i realise that i do not actually need that much data and plan to change to the smartsurf value instead? What will the charges be like?Thanks.

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