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A space for StarHub postpaid members to ask questions

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Customer Service Lapse?

I had called Starhub on the 18th November to enquire about the downgrade of my mobile plan. I had asked and the CSO had reaffirmed me twice that I did

Question

5.5K

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MultiSIM

I have an existing line that i wish to recontract. Is it possible to recontract to MultiSIM?

 posted 

8 years ago

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Last response by 

KaiBoon 

8 years ago

Question

5.1K

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Accepted Solution

Suggestion: Implement function to deactivate caller number non display for single call

I subscribe to caller number non display as I do not want companies / marketers to get my number. I find it helpful to show my number when calling fri

 posted 

8 years ago

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Last response by 

Koola 

8 years ago

Question

7.7K

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Should telcos retain the 12GB free data rather than the reduced 2/3/4 GB data?

With the emergence of LTE and for full customer experience, do you think that telcos should retain the 12GB free data rather than the reduced 2/3/4 GB

 posted 

8 years ago

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Last response by 

mossycheong 

8 years ago

Question

8.4K

3

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$100 voucher for 2-year mobil phone package

Hi can check is it possible to use the $100 voucher for iphone or note 2 ?

 posted 

8 years ago

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Last response by 

Laselle 

8 years ago

Question

4.1K

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Recontract

Is there any promotions or some kind of vouchers given if we have been a loyal customer from Day 1? Does being in a lowest plan matter to starhub or o

 posted 

8 years ago

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Last response by 

KaiBoon 

8 years ago

Question

3.9K

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transferring a plan

Hi, my friend would like to transfer his mobile plan contract to me.Is it possible for him to transfer his mobile plan to me and for me to still retai

 posted 

8 years ago

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Last response by 

KaiBoon 

8 years ago

Question

4K

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Samsung Galaxy Note 2 with normal 3g plan

if i am use smart surf 700 plan now. can i use my existing plan for GALAXY note 2 LTE ? or i need to subscribe new plan ?

 posted 

8 years ago

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Last response by 

Laselle 

8 years ago

Question

4.7K

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Plan

Is there any plan that have unlimited usage that I can sign up

 posted 

8 years ago

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Last response by 

Laselle 

8 years ago

Question

4.2K

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