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Postpaid

A space for StarHub postpaid members to ask questions

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New Sign up Voucher

Dear Sir/Mdm,I would like to help my parents switch from Singtel to Starhub and I am wondering if some kind of voucher can be provided for them to mak

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contract renewal

Just want to know whether I ability to renew my contract to get the iphone 5S?If yes, please show me the step by step.Also, can I request the voucher

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4.2K

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Starhub service failures

I just hope the starhub staff will pick this up and revert.I just popped into the Imm outlet in the morning to do an early contract renewal with a new

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3.9K

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Recontract

Hi, May I know why there is sim card charges for the recontract? It should come with it as we are recontract the service and buy phone with Starhub ri

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Deposit renew contract

Hi, Last year Feb I top up 600 deposit for service recontract from a non Apple device to Apple device.    Last Thursday I renew contract g

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3.9K

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Early Recontract, changing of data plans.

Hi, if I were to recontract in the 13th month of my mobile contract, from Blackberry Premium to SmartSurf Lite, would there be early termination charg

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4.1K

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Unfair bill charge

My 24-month contract ended two months ago. Within the 24 months, I got 30% off discount of the monthly subscription fee. I didn't notice the contract

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4.2K

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Recontract Vouchers??!!

I am with Starhub for years, being a hub clubber since day one.  What brings me to become a hub clubber, is the hub club discount and the $300 yearly

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4.2K

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data plans not working

Im currently using happy $128 and I topup my main balance yesterday to activate the maxmobile data plan 600mb. It also give me 10mb free which will ex

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6.4K

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Demand for a refund of my deposit fee

Dear StartHub, I am a loyal and faithful customer of StartHub for almost a decade now, always praising and defending StartHub over competitors like Si

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6.4K

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