
Postpaid
A space for StarHub postpaid members to ask questions
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Disappointing StarHub Customer Experience
I would like to lodge a complaint against StarHub general customer service. I have recently logged in several posts on StarHub community site regardin
Discussion
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Contract termination - refund for overpaid final bill
Hi, I have ported out of Starhub last month. Prior to porting over, I have settled all amount outstanding. I've recently received a final bill via ema
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112
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SIM Card Activation
I received my new sim card on yesterday 5:00pm. I want to activate my sim card. < removed private information >
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How to Cancel Postpaid Plan
I would like to cancel my SIM ONLY plan as I already got another postpaid plan with Starhub. Please advise how can I terminate it. Thanks.
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12
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Unable to Retrieve Bill
Hi, I received an email regarding my Jan e-bill ready for viewing few days back but when I log into my account I am unable to retrieve my e-bill. Plea
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Accepted Solution
Unable to receive OTP and 2FA SMS
Hi, recently I ported my M1 mobile number to StarHub on a Sim only plan non contract and I'm unable to receive one time passwords (OTP) and 2FA SMS se
Question
13.5K
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Termination of Maxmobile Surflite Datapack
Hi, I would like to terminate my Maxmobile Surflite Datapack. Please advise how I should go about doing it. Thank you.
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Starhub really bad service
Early termination charges - starhubs 1 year sim only plan shows “Eligible” as status of recontract instead of the “$300” to re
Discussion
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