Hi there, On my starhub app, it shows that i can early recontract on 31st May 2021. i would like to know if i am able to do so after 31st May 2021

Hi I have a postpaid sim card and when I put it in my huawei mobile wifi router it says   : Connection failed. Profile is invalid. Please

Hi i've made a Phone Plan order by mistake and i would like to cancel it. Tried calling 1633 but they kept asking for my ic number and they said its n

Hi, If I am currently a sim-only plan (non-contract) user, can I change to mobile+ plan when I feel to do so? Is sim-only plan consider prepaid

Hi. How to terminate my plan?

After making multiple calls and sending multiple emails, my energy is drained now. Long story cut short, about one month after subscribing one mobi

I've terminated my mobile plan last week and paid my last outstanding bill. Please indicate the procedure to initial deposit refunding (S$800 for fo

Hi, I would like to temporarily suspend my mobile line as I will be overseas for the next 4 months. Please advise on my next course of action

Deposit Refund Hi Starhub, I have port in my mobile line to other service provider since april 2021. May I know when can I get back my deposit

I’d like to terminate my account