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Postpaid

A space for StarHub postpaid members to ask questions

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how to activate my new TriSIM REG H1

I received my new SIM card in Australia before my flight to SG next week.I tried to use it different cellphones. Is first asks to chose between "Starh

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Contract termination - refund for overpaid final bill

Hi, I have ported out of Starhub last month. Prior to porting over, I have settled all amount outstanding. I've recently received a final bill via ema

 posted 

2 days ago

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Last response by 

Carla_P 

2 days ago

Question

7

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Return Phone

Hi. I'd like to ask regarding my phone. Am I allowed to sell away my phone since my $75 2 year contract is ending soon? or do I have to return the pho

 posted 

2 days ago

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Last response by 

Carla_P 

2 days ago

Question

6

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Terminate mobile L plan expiring 16 Nov 2020

Hi i’d like to enquire the applicable termination charges for my existing plan. Thanks.

 posted 

3 days ago

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Last response by 

Carla_P 

2 days ago

Question

6

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WORST SERVICE-Online Order still not delivered and no updates at all

I have purchased iPhone pro 256gb gold, and it was scheduled to be delivered today from 11am to 1pm. Till now I have no updates. So much of time has b

 posted 

3 days ago

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Last response by 

Carla_P 

3 days ago

Question

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Postpaid online termination

Hi Currently im at oversea, i would like to terminate my postpaid online.  Kindly advise.  Regards

 posted 

8 days ago

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Last response by 

Carla_P 

3 days ago

Question

15

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Recontract voucher $50

Dear StarHub Team, Previously I receive $100-150 voucher for recontract my line. But this time I only received $50 voucher for recontract. Shouldn't s

 posted 

4 days ago

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Last response by 

Carla_P 

3 days ago

Question

9

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Postpaid disruption

I have unpaid bills and my postpaid was disrupted. Will my line resume if I pay only my due and not the full payment?

 posted 

4 days ago

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Last response by 

Carla_P 

4 days ago

Discussion

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Emergency calls only

I used it just fine in the morning but now I can't use it already. I try restart the phone a few times still can't . Any help?

 posted 

4 days ago

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Last response by 

Carla_P 

4 days ago

Question

5

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Voucher for upgrade

Hi I want to renew contract. can I have some voucher .

 posted 

4 days ago

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Last response by 

Carla_P 

4 days ago

Question

8

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