
Postpaid
A space for StarHub postpaid members to ask questions
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Causeway point customer service is the worst
I was having problems with cancelling my add-ons purchases through the starhub app. I keep getting an error message. I drove down to causeway point st
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Recontract Voucher
2 years ago, I received a $100 recontract voucher. 2 years later, only $50 recontract voucher. So the longer u are, the lesser you get? Despite being
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Incoming SMS Overseas
Hi, I am abroad and get charged for 'Roaming SMS' under 'International Roaming Outgoing' about once a month but I've never sent an SMS. I checked my
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Final Reminder
Hi, I helped my ex-company signed up for a StarHub fibre plan. Authorised person is me but it has the company name too and I left the company 2 years
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Deposit Refund
I’ve been waiting for my deposit refund since 23/10/2020. In this period of time, I’ve sent out numerous emails asking for the status but
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Termination
Hi i would like to ask if my early termination charge without gst is $93++ so if I terminate now how much will it cost for my final bill? My contract
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Deactivate Voicemail
I'd like to deactivate voicemail. Please advise how to do so. I saw another thread on this. StarHub asked for a Facebook Messenger or Twitter account
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Terminate recurring bill payment
Hi, I recently applied for early termination of my Starhub contract and I'm already overseas. I need help on terminating my recurring bill payment. Pl
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SIM Only Plan
Hi - i would like to continue my SIM only plan following the expiry in March this year. However i was told i can only re-contract on the very last da
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Sim only plam
Hi I have 25$ sim only no contract plan and started using in the past 10days. Now I would like to cancel my plan. If I do so, will they charge 25$ Or
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