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Postpaid

A space for StarHub postpaid members to ask questions

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Postpaid number detected as prepaid

My number current is postpaid which converted from StarHub prepaid. When I tried port over to other telco(gomo), my number still detected as prepaid b

 posted 

4 hours ago

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Last response by 

chiming93 

3 hours ago

Question

3

2

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SharePlus line

I used to have a SharePlus line linked to my phone plan, but later transferred that SharePlus number to another telco. Is it possible now to transfer

 posted 

a day ago

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Last response by 

Carla_P 

6 hours ago

Question

3

1

0

Recontract Vouchers

what is the range of vouchers that starhub is giving for recontracting customers? i used to get 300 or 150 every 2 years. 

 posted 

20 days ago

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Last response by 

Carla_P 

8 hours ago

Question

17

1

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CIS

i recontract my account, i input CIS OTP send thru my company email. but after going thru the purchase and confirmed. the CIS discount was not reflect

 posted 

9 hours ago

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Last response by 

Carla_P 

8 hours ago

Question

2

1

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CIS

How can i check my company is under Corporate Individual Scheme?

 posted 

3 days ago

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Last response by 

Carla_P 

8 hours ago

Question

10

1

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Terminate contract while overseas

hi, i would like to terminate my contract but im currently overseas. How do i do this?

 posted 

2 years ago

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Last response by 

Carla_P 

8 hours ago

Question

1.5K

2

0

How long will port in process take?

hi~ I am curious about how long will port in taking? I received and activated a sim card at 1pm last Friday (27 Nov), and now already Monday (30 Nov).

 posted 

a day ago

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Last response by 

Carla_P 

9 hours ago

Question

4

2

0

Text messages

Hi anyone encounter difficulty in receiving text messages ie sms to android samsung note 10 plus? I have called the hotline 3x and was asked to key in

 posted 

2 days ago

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Last response by 

Carla_P 

9 hours ago

Question

6

1

0

recontract mobile

Hi my mobile is linked to my family's hub account. It says on the app that my contract started in 8 Feb 2019 but under the 'recontract status' it say

 posted 

3 days ago

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Last response by 

Carla_P 

10 hours ago

Question

12

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