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A space for StarHub postpaid members to ask questions

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About ipv6 support

Is there a mobile sim that supports ipv6? If so, could you tell me that plan?

 posted 

2 hours ago

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Last response by 

kenny_osi 

an hour ago

Question

3

1

0

Starhub Junior Protect Plus Location Trail not updated

Hi Starhub I notice that the location trail in Junior protect plus is only updated till 3 Aug 2020. Any advice where went wrong ?    

 posted 

a day ago

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Last response by 

Carla_P 

2 hours ago

Question

4

1

0

Recontract voucher

I am able to do a recontract for both my starhub lines. How do I get the recontract voucher? I had been recontracting with starhub and I am a hub memb

 posted 

2 hours ago

 • 

Last response by 

Carla_P 

2 hours ago

Question

2

1

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Starhub Port in number mesh

Case no - 1511249098992 I was having a Star hub number for last 2 year and recently  I decided to port in in my Singtel number also to start hub

 posted 

17 hours ago

 • 

Last response by 

Carla_P 

2 hours ago

Question

2

1

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Accepted Solution

Want to terminate post-paid account but account doesn't exist?

I am terminating a post-paid account on another's behalf, but I am unable to because this account does not seem to exist.   Called 1633 from my

 posted 

5 days ago

 • 

Last response by 

Carla_P 

18 hours ago

Question

4

1

0

Overpaid bill

Hi, I've recently switched to another telco, and in the process, my final bill payment is over paid as I did not use the full month. This is also re

 posted 

2 days ago

 • 

Last response by 

Carla_P 

19 hours ago

Question

4

1

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Early Termination of 4G CIS Plan

Hello,   Good day.  I would like to ask how much would I be paying if I am to terminate my 4G mobile CIS Plan this October?  My contra

 posted 

20 hours ago

 • 

Last response by 

Carla_P 

20 hours ago

Question

3

1

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Deposit Refund

Hi Starhub, I have port in my mobile line to other service provider since last month. May I know when can I get back my deposit? My contract ended las

 posted 

a day ago

 • 

Last response by 

Carla_P 

a day ago

Question

3

1

0

Billing for Netflix

In April Bill for my mobile, I notice that I was  charged for $19.80 for Netflix under third party service. in April Bill for TV, Broadband, I noticed

 posted 

5 months ago

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Last response by 

Carla_P 

3 days ago

Question

1.6K

5

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Absurd Sim Card exchange policy

I find it absurd thatas a Starhub customer for the past more than 20 years that rules pertaining to SIM card exchange cannot be relaxed. So recently

 posted 

5 days ago

 • 

Last response by 

Carla_P 

3 days ago

Question

5

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