Postpaid

Postpaid

A space for StarHub postpaid members to ask questions

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Exceed data again

What does it take for starhub postpaid to enable data restriction for the phone lines. Already tried to restrict phone to 800MB, and still got charge

Question

4

1

0

Nominate mobile numbers failed

Hi Good day, I am unable to nominate two mobile numbers into the hub club gold.  When I recontracted the two numbers, I retained the CI

 posted 

2 d ago

 • 

Last response by 

Carla_P 

1 d ago

Question

5

1

0

Accepted Solution

cannot receive SMS-OTP

 posted 

2 y ago

 • 

Last response by 

Carla_P 

1 d ago

Question

13.7K

2

0

Incoming SMS messages?

Hi, I have a $80 per month, 2 year contract plan with Starhub ending Jul 2022. Do i get charge for incoming SMS, both coming from local and overse

 posted 

4 d ago

 • 

Last response by 

Carla_P 

4 d ago

Question

8

2

0

I would like to file a formal complain and please help me asap

In May, I have purchased a new iPhone 12 set with a 5G CIS plan. During the sales process, I clearly told the sales personnel that I would like to po

 posted 

6 d ago

 • 

Last response by 

Carla_P 

6 d ago

Question

9

1

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Deposit refund

I just want to ask if spass holder, do i still need the deposit of $200. Coz i just recontract today. And staff said i no need the deposit and call st

 posted 

4 y ago

 • 

Last response by 

Carla_P 

6 d ago

Question

4.7K

3

0

Sim Card Replacement for lost sim

 posted 

2 y ago

 • 

Last response by 

Carla_P 

6 d ago

Question

8.5K

4

0

Termination of Account

I have moved overseas and I would like to terminate one of my SIM cards. No options for this are available online. How do I do this?

 posted 

8 d ago

 • 

Last response by 

Carla_P 

7 d ago

Question

12

1

0

Sim Card Activation

Can’t seem to activate my new sim card

 posted 

10 d ago

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Last response by 

Carla_P 

8 d ago

Question

4

1

0

top up not loaded since yesterday

top up on prepaid card number yesterday but it still shows as zero balance

 posted 

10 d ago

 • 

Last response by 

Carla_P 

8 d ago

Question

3

2

0

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