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A space for StarHub postpaid members to ask questions

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HELP! I GOT BILLED FOR UNUSED SERVICES AFTER MY CONTRACT ENDED!!

I was still in the middle of my contract when I was going to be moving out of Singapore so I talked with TWO StarHub representatives both of whom

Question

10

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Update Bill

Hi! I wanted to re-contract my phone however, I just paid my recurrent bill. Is there any way that it can be updated by today? I say that it will be

 posted 

3 days ago

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Last response by 

Carla_P 

a day ago

Question

6

2

0

Accepted Solution

Contract Termination of Postpaid Connection from Abroad.

Hi Team, I am currently abroad and need to end the mobile postpaid contract from Abroad. Also request you to please generate the bill in advance bef

 posted 

3 days ago

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Last response by 

zIp-dIsK 

2 days ago

Question

7

1

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$238 mobile plan

Good evening, I understand that the monthly mobile plan $238 is of no more, I would like to check if I would still receive $500 voucher when I am allo

 posted 

5 days ago

 • 

Last response by 

Carla_P 

4 days ago

Question

6

1

How to terminate SIM only No-contract Plan?

Hi Starhub, I leave Singapore for good in two months so I'd like to inquire how to terminate my mobile SIM-only plan (no contract). Is there anything

 posted 

6 months ago

 • 

Last response by 

Carla_P 

6 days ago

Question

1.3K

2

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Free Weekend Unlimited Data Expiring

Hi, I signed up for a sim-only plan with free weekend unlimited data a while back. Recently, i had received a message saying that the free weekend u

 posted 

7 days ago

 • 

Last response by 

Carla_P 

7 days ago

Question

9

1

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Multiple Spam Calls!

I have been getting 1-2 calls daily from Edinburg. The numbers are always different but starts with +441., so blocking the number doesn't work. Also m

 posted 

7 days ago

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Last response by 

Carla_P 

7 days ago

Question

8

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SIM ONLY PLAN

Hi, My 2-year contract ends 26/11/20. 1) Can I change my existing phone plan to a Sim Only Plan? 2) Can I do it now, 3-months before contract ends, o

 posted 

7 days ago

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Last response by 

Carla_P 

7 days ago

Question

8

1

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Bill for voluntarily suspend

Hi @Carla_P , I would like to ask about bill for suspension. As you already know, I suspended when I came back to my country. Unfortunately, I have no

 posted 

7 days ago

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Last response by 

Carla_P 

7 days ago

Question

4

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Change StarHub Postpaid

i would like to change my starhub postpaid number anyone can help me on this

 posted 

11 days ago

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Last response by 

Carla_P 

8 days ago

Question

12

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