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Postpaid

A space for StarHub postpaid members to ask questions

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Deposit refund

Hi, my mobile postpaid contract already ended with starhub and port to other telco. Can i know how to get the deposit refund ?

Question

5

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Worry Free Data

I am a long time customer of StarHub. I recontracted my no. Xxxx0246 with the understanding that the 50GB worry data plan as advertised is valid for a

 posted 

12 d ago

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Last response by 

zIp-dIsK 

2 d ago

Question

12

6

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Sim card not working

-sim card not working after travel back to malaysia -tried restart phone, tried change to other phone but sim card still not working -simcard might be

 posted 

4 d ago

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Last response by 

zIp-dIsK 

2 d ago

Question

8

2

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Mr

Hi, I was told to pay my last bill, however after paying, it shows that my bill has overpaid. Please advice on how could this issue be resolved. Thank

 posted 

5 d ago

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Last response by 

Carla_P 

4 d ago

Question

8

1

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Terminate contract

Can somebody help me to terminate my contract

 posted 

5 d ago

 • 

Last response by 

Carla_P 

5 d ago

Question

10

1

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Reactivate line

Hi, ive made payment, pls reactivate my line < removed private information >

 posted 

10 d ago

 • 

Last response by 

Carla_P 

6 d ago

Question

7

1

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Termination and refund application form

Dear Team Starhub, I am posting an inquiry on behalf my Myanmar friend holding SIM 25 contract. He is leaving Singapore coming Saturday and wish to

 posted 

6 d ago

 • 

Last response by 

Carla_P 

6 d ago

Question

13

1

0

Outstanding bill and id

How can I know how much is my outstanding bill and how to know my id?

 posted 

10 d ago

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Last response by 

Carla_P 

6 d ago

Question

7

1

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Recontract Voucher

Hi, from the messege received i eligible to get a recontract voucher but when i recontract online no discount voucher show during payment.

 posted 

8 d ago

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Last response by 

Carla_P 

6 d ago

Question

11

1

0

Can't send message using starhub postpaid

I can't send message using my postpaid number. It's not my phone problem. I can send message using same phone with other prepaid sim.

 posted 

15 d ago

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Last response by 

Carla_P 

6 d ago

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9

1

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