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Causeway point customer service is the worst

I was having problems with cancelling my add-ons purchases through the starhub app. I keep getting an error message. I drove down to causeway point st

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Recontract Voucher

2 years ago, I received a $100 recontract voucher. 2 years later, only $50 recontract voucher. So the longer u are, the lesser you get? Despite being

 posted 

2 days ago

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Last response by 

Carla_P 

2 days ago

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5

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Incoming SMS Overseas

Hi, I am abroad and get charged for 'Roaming SMS' under 'International Roaming Outgoing' about once a month but I've never sent an SMS. I checked my

 posted 

3 days ago

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Last response by 

Carla_P 

3 days ago

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6

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Final Reminder

Hi, I helped my ex-company signed up for a StarHub fibre plan. Authorised person is me but it has the company name too and I left the company 2 years

 posted 

3 days ago

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Last response by 

Carla_P 

3 days ago

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5

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Deposit Refund

I’ve been waiting for my deposit refund since 23/10/2020. In this period of time, I’ve sent out numerous emails asking for the status but

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Termination

Hi i would like to ask if my early termination charge without gst is $93++ so if I terminate now how much will it cost for my final bill? My contract

 posted 

4 days ago

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Last response by 

Carla_P 

3 days ago

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5

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Deactivate Voicemail

I'd like to deactivate voicemail. Please advise how to do so. I saw another thread on this. StarHub asked for a Facebook Messenger or Twitter account

 posted 

4 days ago

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Last response by 

Carla_P 

4 days ago

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6

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Terminate recurring bill payment

Hi, I recently applied for early termination of my Starhub contract and I'm already overseas. I need help on terminating my recurring bill payment. Pl

 posted 

9 days ago

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Last response by 

Carla_P 

7 days ago

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11

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SIM Only Plan

Hi - i would like to continue my SIM only plan following the expiry in March this year. However i was told i can only re-contract on the very last da

 posted 

9 days ago

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Last response by 

Carla_P 

7 days ago

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13

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Sim only plam

Hi I have 25$ sim only no contract plan and started using in the past 10days. Now I would like to cancel my plan. If I do so, will they charge 25$ Or

 posted 

9 days ago

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Last response by 

zIp-dIsK 

9 days ago

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12

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