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Cancel online order

CS called me earlier to inform me my name on order and IC doesn't match so I will have to cancel this current order and make a new one. < removed

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BASKET PICK DEVICE error in online store

Encountered this error every single time i tried to recontract with a new phone. Tried clearing my cookies and cache and still getting this error. Use

 posted 

3 months ago

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Last response by 

Carla_P 

3 months ago

Question

39

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Basket Pick Device Error

I am encountering this error on the online store. How do i solve it?

 posted 

4 months ago

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Last response by 

Shaibist 

3 months ago

Question

41

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Entitlement for only one CIS line

Dear Sir/Madam, Today I tried to port in one new line to Starhub under CIS plan and have input all my particulars and requirements in the website. Ho

 posted 

4 months ago

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Last response by 

Carla_P 

3 months ago

Question

4

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Online order

< removed private information > I received this email about my comfirmation..supposed to be delivered today by 11am but no update yet

 posted 

4 months ago

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Last response by 

Carla_P 

4 months ago

Question

10

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How to acces the items in cart?

I have an order in cart and i have issue when checking out. It keep prompting me unable to process. Please try again later.   I tried to change

 posted 

5 months ago

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Last response by 

Carla_P 

5 months ago

Question

21

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Unable to verify NRIC

Hi,  I'm currently trying to add a phone into my basket. But when asked to verify my NRIC. no matter how many times i tried. It all ends up with a rep

 posted 

8 months ago

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Last response by 

Carla_P 

8 months ago

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195

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Why is click and collect not available?

I wanted to early recontract for the Samsung Galaxy S20+ in Red, but I've been trying since yesterday with no avail and the Click and Collect wasn't a

 posted 

9 months ago

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Last response by 

Carla_P 

9 months ago

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616

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Accepted Solution

Order confirmation email

Hi this is my first time doing an online order for starhub. In the email it stated that i need to show the print out order confirmation when receiving

 posted 

10 months ago

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Last response by 

Carla_P 

10 months ago

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906

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