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Network

Encounter any mobile network issues while on your phone? Let us know

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Cannot recieve and send SMS

Hi, I cannot either send or message any SMS. Have tried reboot my phone and cleared cache. It doesn't work. I am using samsung note 7 fan edition.

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15

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Deactivate temporary suspended line

How do I reactivate my temporary suspended line. Your staff has been very unhelpful.

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3

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Data surge(10.3Gb) within an hour.

I have been using wifi for the whole day and when drove out of my house (10 mins) and reaches another location, I connect to wifi immediately. I rece

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11

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Personal hotspot (connected without internet)

Hi, I have a postpaid SIM. But I am unable to hotspot to any device. It’s connected to the device but is showing “connected without internet” P

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27

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Is it just me or the mobile reception for Starhub is really bad compared to Singtels?

I've recently (3 weeks ago) switched from Singtel to Starhub. However, I've noticed a significant lag between the reception capacities of the two telc

Discussion

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New handset with new sim card

Hi, I have recently recontract my line and got a new handset but never request for a new sim. However when the handset was delivered , a new sim card

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23

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HomeHub+ 2G and 4G $50 SIM Only 1 year plan

I am currently on New HomeHub Plus and have 3 mobile lines on 2 year plans with 30 % discount and eligible for re-contract in Sept. If I re-contract m

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12

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5g slow network

I'm having terrible 5g experience.. its slow loading on games, social media, even sending videos and pictures need time to load and send successfully.

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102

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Starhub signal low at Tuas area

Literally no signal. I thought it was the structure of the building that cause the problem however even when I step outside still dun have signal

Discussion

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Poor network coverage at 195 Pearl's Hill Terrace

I think this question have been asked many time, can you guys do something about the network coverage at this place. Often, in my office, the network

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24

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