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Slow 5G downloads

Hi, i recently upgraded my phone to Samsung Note20 Ultra 5G and it seems like 4G works even better as I cant even download a simple game(less than 2GB

Question

126

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Wifi only can access to youtube only, games and browser got no response

Is there anyone face this issue before?my devices only can access to youtube, but i cannot play game and search thing thru google...pls help

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

6

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No Otp & 2FA sms receive

After ported over to StarHub on 24 Dec, experience issue not able to receive all OTPs and 2FAs from Singpass / Banks and online shopping portals. Cont

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

13

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Bad Network - Botanique@Bartley

I'm residing at 237 Upper Paya Lebar. The Starhub network here is terrible. Facing issues such call drops and faster battery drain. The network often

 posted 

3 months ago

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Last response by 

mGp5516 

2 months ago

Discussion

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Starhub 5G Network Experience

If you have a 5G smartphone, what new user experience you benefited from the Starhub 5G mobile network ? Share your thoughts.

 posted 

6 months ago

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Last response by 

Jolene_L 

2 months ago

Discussion

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Starhub upgraded to 5G but coverage still sucks

I has with starhub since 2003 but then the network coverage still have not much improvement. Area of eunos and some parts of tampines is hell so bad.

 posted 

3 months ago

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Last response by 

Jerryedran82 

3 months ago

Discussion

171

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Unable to process requestl

Hi, i am unable to complete my purchase/recontract online. it keeps showing "We're unable to process your request right now. Please try again later."

 posted 

3 months ago

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Last response by 

Carla_P 

3 months ago

Question

34

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Bad network coverage

Bad network coverage at 100 Jurong East Street 21 level 2

 posted 

3 months ago

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Last response by 

Carla_P 

3 months ago

Question

5

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No hotspot

I find out there is no hotspots on my device, I need assistanceto resolve my issue.

 posted 

3 months ago

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Last response by 

Carla_P 

3 months ago

Question

4

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I can’t activate personal hotspot

Hi, i use prepaid starhub and I can’t activate my personal hotspot on my iphone. I saw some cases it because of ios 14. But after i follow some

 posted 

3 months ago

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Last response by 

Carla_P 

3 months ago

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