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SafeEntry @ Vivocity's FairPrice Xtra - No Issues (14/9/2020)

I was at Vivocity yesterday and took the opportunity to visit FairPrice Xtra and check if there's still an issue with the 4G network and whether I cou

Discussion

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Starhub 5G Network Experience

If you have a 5G smartphone, what new user experience you benefited from the Starhub 5G mobile network ? Share your thoughts.

 posted 

2 months ago

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Last response by 

Jolene_L 

2 months ago

Discussion

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Lost of VoLTE for a week

I have called 1633 abt 4 times and request on messenger regarding this,always told me to wait for the relevant team to call me back within 1 to 3 days

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

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Accepted Solution

About IP characteristics

Hello. Does StarHub offer SIM cards with public IP address? If so, any options for static addresses? Finally, does the plan support IPv6? 

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

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Personal Hotspot

I’ve been trying several times to key in “shppd” into my device Personal Hotspot APN but it doesn’t work. May I know is there

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

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Poor 4G network in 302B Anchorvale link

I always have to switch to 3G to get mobile connectivity.

 posted 

2 months ago

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Last response by 

Jolene_L 

2 months ago

Question

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No reception at 60 Tuas west drive

My work colleagues at 60 Tuas west drive are experiencing no reception at that area. Could u kindly look into it to install base stations there to imp

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

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Cannot receive an OTP from UK Banking app

Hi Starhub,  I have spoken to my UK bank. They are sending the OTP/SMS. I have reinstalled the app. I have restarted the phone. I have checked the APN

 posted 

3 months ago

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Last response by 

Carla_P 

3 months ago

Question

256

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My handphone mobile data can not use for Apps

I have faced mobile data connection issues since 22Aug. My huawei mate 20 was working fine before that. There was a update of STARHUB.SG 10.0.0.2. Aft

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

Question

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Data not working

Got a new phone and changed SIM card and also changed starhub plan to SIM only plan postpaid. Now mobile data doesnt work, i have checked APN, restart

 posted 

2 months ago

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Last response by 

Carla_P 

2 months ago

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