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Encounter any mobile network issues while on your phone? Let us know

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No network coverage

Sitting here in Marina Bay Link Mall. There is no Internet connection here despite showing 4G+. Have to use singtel connection as a hotspot to post th

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Poor mobile coverage

Hi I've just shifted to a new house and the network here is horrible. I keep receiving missed calls notifications(no network missed calls) even when m

Discussion

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Able to boost up Starhub mobile data coverage?

Area at Anchorvale Road area is pretty bad with many occasions of lost or intermittent connection from Mobile data (4G/5G).

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Terminate Mobil line

Hi: Can you please help to terminate my mobile line? I am not in Singapore for two years and this mobile line is not used anymore. , thank you.

Question

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Mr jeffry

Since last my phone has no service I can’t receive and can’t call ..my line is not barred

Question

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Accepted Solution

Sim Card no Bars

Good day!I have no bars in my sim card. It's funny because earlier in the morning, I was still engaged with the customer representative using it. But

Question

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Very very poor signal & network data coverage

Very very poor signal & network data coverage. Totally impossible to make phone call or access the internet. Always zero or only 1 signal bar. Loc

Question

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5G problems and nobody can fix it

I have been having constant network drops on my phone and the call centre has been unable to resolve the issue. Everytime I call I have to repeat myse

Question

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Have Mobile+ Subscription but more than 70% of the time have on 4g or worse H+

I'm getting 4G or H+ connection in places where its supposedly 'fully covered' for 5G network like in westmall. When I switch on and off airplane mode

Question

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Postpaid to Prepaid

Hi! Can I port postpaid to prepaid?

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