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Only have 3G network at vivocity NTUC Xtra

Hi, I’m unable to connect to 4G network at the entrance of Ntuc Xtra at vivocity. Can’t even launch the safe entry with 3G network. restar

Question

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SafeEntry @ Vivocity's FairPrice Xtra - No Issues (14/9/2020)

I was at Vivocity yesterday and took the opportunity to visit FairPrice Xtra and check if there's still an issue with the 4G network and whether I cou

 posted 

5 days ago

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Last response by 

Carla_P 

5 days ago

Discussion

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Starhub 5G Network Experience

If you have a 5G smartphone, what new user experience you benefited from the Starhub 5G mobile network ? Share your thoughts.

 posted 

18 days ago

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Last response by 

Jolene_L 

11 days ago

Discussion

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Lost of VoLTE for a week

I have called 1633 abt 4 times and request on messenger regarding this,always told me to wait for the relevant team to call me back within 1 to 3 days

 posted 

12 days ago

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Last response by 

Carla_P 

12 days ago

Question

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Accepted Solution

About IP characteristics

Hello. Does StarHub offer SIM cards with public IP address? If so, any options for static addresses? Finally, does the plan support IPv6? 

 posted 

17 days ago

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Last response by 

Carla_P 

12 days ago

Question

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Personal Hotspot

I’ve been trying several times to key in “shppd” into my device Personal Hotspot APN but it doesn’t work. May I know is there

 posted 

17 days ago

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Last response by 

Carla_P 

17 days ago

Question

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Poor 4G network in 302B Anchorvale link

I always have to switch to 3G to get mobile connectivity.

 posted 

21 days ago

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Last response by 

Jolene_L 

20 days ago

Question

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No reception at 60 Tuas west drive

My work colleagues at 60 Tuas west drive are experiencing no reception at that area. Could u kindly look into it to install base stations there to imp

 posted 

24 days ago

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Last response by 

Carla_P 

24 days ago

Question

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Cannot receive an OTP from UK Banking app

Hi Starhub,  I have spoken to my UK bank. They are sending the OTP/SMS. I have reinstalled the app. I have restarted the phone. I have checked the APN

 posted 

a month ago

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Last response by 

Carla_P 

a month ago

Question

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My handphone mobile data can not use for Apps

I have faced mobile data connection issues since 22Aug. My huawei mate 20 was working fine before that. There was a update of STARHUB.SG 10.0.0.2. Aft

 posted 

a month ago

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Last response by 

Carla_P 

a month ago

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