My StarHub App

My StarHub App

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Mr

Cannot register, my NRIC no is not registered or something. Lousy.

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Official Solution

F-500 error for starhub app

Been facing issue login into starhub app for the past 2 weeks, showing F-500 error and prompt to try again later. Report the issue but never receive any response from starhub

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5.6K

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Unable to login to my starhub app

I am unable to login in to my starhub app since 15 April 2021. It keeps showing error F-500. The login ID and password I typed is correct, and Ive updated to the latest version 5.4.0 on 1 April 2021. Kindly advise. Thank you.

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378

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Unable to login F-500 error

Error f500 when using app

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Amazon Prime charging from Starhub, but Starhub can’t do anything.

I first activated the starhub free trial for Amazon Prime on 14/12 and received a message indicating it will be chargeable from 15/01/2021. I've looked up the account settings in Starhub Apps but no option to cancel the service. I tried to look through my Amazon to cancel, it stated contact to Sta

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70

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Accidental subscription to hotstar

Please help me cancel my subscription. A few minutes ago I accidentally click on subscribe now for the hot star 12 month contract accidentally as I was going to sibscribe to Disney+ but click on the wrong button. I have no intention of subscribing to hotstar but the app won’t let me unsubscrib

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83

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Change of email address

May I know how to change the registered email address for HUB ID? Thank you 

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23

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Can’t link my acc

it said my hub id was not link to my acc need to upgrade. So when I went to upgrade and entered my fin number it said my fin number was not registered with StarHub services so what should I do ??

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16

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Free disney+ promotion for 12 months on new s21 mobile+ plan not reflected in app?

I activated Disney+ through my starhub app for my new mobile+ 65 plan with Samsung s21. Although it is specifically mentioned that the promotion is valid in the faq, upon activating the plan, I'm stuck with the 6 month bundle with first 2 months free. It doesn't allow me to unsubscribe as well now.

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31

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paynow payment to starhub uen not working

i have use paynow to pay starhub uen number < remove private information > is there anyway to getback my money if starhub do not accept this as payment mode?

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51

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