My StarHub App

My StarHub App

Share what you love about My StarHub App or report any bugs here

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Starhub app payment using visa credit card

It's been some months since I couldn't pay using Visa Credit/debit cards through the app. The Visa OTP website does not load properly in the app. So I had to always use my mobile browser to pay my bills. Hope the developers can fix the problem soon. Thanks

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Am unable to login to the satrhub site using my HubID on Web.

I am able to login using my HubID on the MyStarHub App on mobile, however, unable to login to the satrhub site using my HubID on Web. Keeps on looping. I am using a Mac machine, Tried using the default browser Safari Then tried using Firefox The result is the same. Please help.

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Unable to download bill

Hello, I have received the e-mail notification regarding my E-bill. However, I am not able to download any bill from the App or website and it indicated that the due amount is $0. I can only download the previous bill, could someone assist with this issue?

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F-500 error appeared.

F-500 error In My Starhub app. Would notnallow me to use Rewards etc that I have with some expiring soon...Anyways all re install. Clear cache, re start phone etc methods tried cannot log in..same screen ...F-500. Sent feed back as asked ....doubt that it can be solved by starhub easily..seen same c

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How to query order status?

I just dropped order for SIM only plan but after the order was made, no email/SMS being sent. While I would like to query order status from the app, I couldn't sign in either, error code F-500 Can anyone please suggest me on how should I proceed? Thanks. PS: FB message doesn't reply me at all

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Unable to access Starhub APP now

Anyone unable to access to Starhub APP or websites now?It's been loading more than 2 hours and still unable to access.

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Cannot see data usage on app

I cannot see data usage on app.

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My starhub app

My account details in my starhub app can no longer be view ,i can still see all my mobile number data balance but when i try to add data for one of the mobile line ,it says no billing account found,why is that so ?

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My Hub ID not linked to my subscription.

Hi I have just signed up with Starhub TV+ however i am not able to log in to Starhub TV+ as it stated that my hub id does not link to my subscription. Pretty frustrated with this issue.

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Unable to Activate my 5g SIM

Hi, I just re-contract on the 20th Sept and I am given a 5g SIM card for activation. I have tried to use the StarHub portal and the StarHub app, but I can't activate it. On the portal > More activities > there isn't a SIM card available to activate. On the StarHub App, I can't locate the place

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