My StarHub App

My StarHub App

Share what you love about My StarHub App or report any bugs here

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Why is the Starhub app so buggy?

What is wrong with starhub app? I linked it to giro, and it stopped making payment for 3 months, which resulted in late payment fee, the guy on the h

Discussion

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Missing details in StarHub apps

One of my mobile line details are not appearing in the apps. Sent 2 feedback via the apps but not response till date. Anyone encountered the sam

 posted 

8 d ago

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Last response by 

Carla_P 

3 d ago

Question

16

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Hub iD link to My StarHub Account error: The NRIC / FIN provided does not belong to a valid customer

https://login.starhubgee.com.sg/sso/AssociationEnterNricServlet When I input correct FIN and click "Next", it tells me error:"The NRIC / FIN provided

 posted 

5 y ago

 • 

Last response by 

Carla_P 

3 d ago

Question

2.6K

2

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MyStarhub App Unresponsive after activating account for Family member

Hi, After granting basic access to my son to monitor usage details in myStarhub app, both he and i are unable to access the app. Stuck on the app

 posted 

4 d ago

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Last response by 

user_091d35 

3 d ago

Question

14

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Starhub website and app

My starhub app not showing my subscribed services. I login via website and it shows zero services as well. I am hub club member. This only happens rec

 posted 

4 y ago

 • 

Last response by 

user_091d35 

4 d ago

Question

1.9K

2

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Can not response from Perx

Anyone encounter error of "Can not get response from Perx - FAPI4078. I cannot access reward from the starhub app.

 posted 

8 m ago

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Last response by 

user_091d35 

11 d ago

Question

47

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Accepted Solution

Unable to set data usage alert to another mobile number

I tried to set data usage alert to another mobile number however both mobile app and desktop ver unable to set up.

 posted 

16 d ago

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Last response by 

Carla_P 

12 d ago

Question

15

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Cancellation of Mobile Phone and Internet Service

I would like to ask about canceling my cell phone and internet service.

 posted 

15 d ago

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Last response by 

Carla_P 

13 d ago

Question

6

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Mr

Cannot register, my NRIC no is not registered or something. Lousy.

 posted 

2 m ago

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Last response by 

Carla_P 

2 m ago

Question

10

1

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Official Solution

F-500 error for starhub app

Been facing issue login into starhub app for the past 2 weeks, showing F-500 error and prompt to try again later. Report the issue but never receive a

 posted 

2 y ago

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Last response by 

That7days 

2 m ago

Question

5.3K

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