Internet Connectivity

Internet Connectivity

Getting spotty internet signals? Find solutions and tips here

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Complaint & feeback

Internet broadband and phone service have been down since 22 June, the outage is still ongoing for more than 12 hours now. It’s frustrating not to get

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fibre boardband keep dropping

i am a new subscriber to 1G fibre boardband . my wife WFH and everyday had online meeting but keep drop off from her meeting. Arranged your technical

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Broadband Packet Loss

The above issue has been happening for the past 3 days. When tracerouting, the loss occurs at the first 203.xxx.xxx.xxx. The following is tracerouting

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My fibre broadband gets cut off every night around 7.30pm

I have a Starhub 1Gbps fibre broadband plan and gets it gets cut off every night around 7.30pm. This has been happening almost every night for the las

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Starhub website is not user friendly

Dear Sir, I had bad experience in the past and now it seems like the same problem happened again when I try to download past statement and/or check

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Disruptive to broadband & TV when re-contract homehub

Perform an online re-contract to starhub+ 1G plan and book an installation date on 7 Jun, 2-4pm. Got a confirmation email from starhub. On the instal

Discussion

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SLOW Internet Service Directly from Modem (Not a wireless issue)

I pay for a 1 Gbps. I mostly get 100Mbps and lucky to see 300Mbps. I'm directly plugged into the modem. I've already had a tech come out, suggested ne

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nucleus modem restarts every night; also when receiving calls from DV

ive been having this persistent issue that every night from 7-830pm my modem will just go on restart mode. meaning power and PON will go solid, then P

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21

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Unable to ping any servers in Dota2

Unable to play Dota 2, the cause is not able to ping any servers. I installed VPN and it works, can starhub help?

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Termination of STARHUB TV, Broadband and POD over DGV

Hello! Could you kindly assist with the above mentioned requests with immediate effect. Thanks! Faizil

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12

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