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Internet Connectivity

Getting spotty internet signals? Find solutions and tips here

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1GB fiber broadband but only 200mbps even with a good router.

I’m on starhub’s 1GB fiber plan and using Linksys’ EA8100, getting only 200mbps but marketed to get more than 400. Any help?

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26

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Poor incoming internet signal

Hi, why am i getting only 37% of my 1gb fibre broadband plan? Is my modem failing. Fyi Im using Ookla to test. Test point is at my 1st mesh router.

 posted 

18 days ago

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Last response by 

Carla_P 

16 days ago

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15

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Terminate Fibre Broadband Contract

Hi I will be leaving Singapore in October, how do I terminate my contract please?   Thanks

 posted 

21 days ago

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Last response by 

Carla_P 

20 days ago

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16

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Junior protect plan plus - Is it monitored by DNS?

I have Junior Protection plus turned on. I tried using Google DNS and I can get to adult content sites. I tried StarHub DNS and the connection is drop

 posted 

22 days ago

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Last response by 

Carla_P 

21 days ago

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5

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Red blinking light for LOS on Nucleus Connec

Dear Sir, Last night i called and a technician came this morning to state that problem lies outside my house and need opennet to fix it (can't remembe

 posted 

23 days ago

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Last response by 

Carla_P 

21 days ago

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7

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Upload Speed Faster than Download Speed

Hi all, Realised my broadband speed test have lower download speed than upload speed. Tried from several websites as well like fast and speedtest ne

 posted 

24 days ago

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Last response by 

Carla_P 

23 days ago

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15

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Nokia wifi beacon

Hi, I be using this for last 2months n yesterday my broadband crashed on me.. I tried resetting n create back new account for Nokia WiFi but to no ava

 posted 

24 days ago

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Last response by 

Carla_P 

23 days ago

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25

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Packet Loss, Here We Go Again

If you are reading this you may have been amongst the hundreds of people who experienced the massive packet loss phase of StarHub during the start of

 posted 

25 days ago

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Last response by 

Jolene_L 

23 days ago

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25

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Router restart upon answering digital voice

Whenever I try to answer a call on digital voice, my router will auto restart. This affect my WiFi, StarHub TV and digital voice.

 posted 

a month ago

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Last response by 

Carla_P 

23 days ago

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9

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Changing of Broadband Plan Question

I am currently in a contract of 24 months HomeHub and will end soon (Sept 28). I wanted to move to the 12 months 1Gbps Fibre Broadband and I am confus

 posted 

a month ago

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Last response by 

Carla_P 

23 days ago

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27

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