
Internet Connectivity
Getting spotty internet signals? Find solutions and tips here
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What is the process and charges for transfering a starhub broadband connection?
Hi, My friend is letting go of a starhub broadband connection (without contract). And i am moving into a new house soon. What is the process and cha
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Intermittend IP address and internet drop
Dear Starhub, I have been facing issues with the stability of the internet connection. Twice a month or more, the internet drops and the main router
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Request to end the Broadband Contract
Hello Forum Staff, Kindly assist me to terminate my contract which will be ended this month. I had already paid for this month's bill. Please drop m
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Internet speed way slower than advertised
i pay for the 1 gbps broadband plan, so why is my download and upload speed so slow? Im not even looking for max 1000mbps, just a couple of hundreds w
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DEBT COLLECTORS!!
That's who I feel I'm talking to when I called n spoke to a Starhub's billing hotline officer.Hi,I'm Josh, have been a Starhub customer for well over
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Internet Intermittent drop....
I am trying to solve a intermittent drop issue. I have change a few routers and still face the same issue. Is there anyway to trace the fault ?
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Please refund my money
I had requested for a refund to both my overpaid bills in 17 Dec 2020 but till now, still no response. I had post on facebook as well but the agent
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Horrible service and service hot lint
My internet cant work since yesterday, called hotline multiple was direct here and there. End up found a option and was robot mention working hours un
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Is there a list of modem compatibility with StarHub?
I’m wondering about wether there’s a compatibility list of modems compatible with StarHub. If there isn’t, could you recommend me so
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Why is StarHub broadbands ALWAYS down !!!! It is happening at about every 3 months?? Why it is the support so poor ?
It is been having this issues at about every 3 months and always the fiber modem showing “ LOS” (flashing Red ). And always said it not
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