Hi, My friend is letting go of a starhub broadband connection (without contract). And i am moving into a new house soon. What is the process and cha

Dear Starhub, I have been facing issues with the stability of the internet connection. Twice a month or more, the internet drops and the main router

Hello Forum Staff, Kindly assist me to terminate my contract which will be ended this month. I had already paid for this month's bill. Please drop m

i pay for the 1 gbps broadband plan, so why is my download and upload speed so slow? Im not even looking for max 1000mbps, just a couple of hundreds w

That's who I feel I'm talking to when I called n spoke to a Starhub's billing hotline officer.Hi,I'm Josh, have been a Starhub customer for well over

I am trying to solve a intermittent drop issue. I have change a few routers and still face the same issue. Is there anyway to trace the fault ? 

I had requested for a refund to both my overpaid bills in 17 Dec 2020 but till now, still no response. I had post on facebook as well but the agent

My internet cant work since yesterday, called hotline multiple was direct here and there. End up found a option and was robot mention working hours un

I’m wondering about wether there’s a compatibility list of modems compatible with StarHub. If there isn’t, could you recommend me so

It is been having this issues at about every 3 months and always the fiber modem showing “ LOS” (flashing Red ). And always said it not