Internet Connectivity

Internet Connectivity

Getting spotty internet signals? Find solutions and tips here

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Fibre broadband down

Hello, My fiber broadband internet connection was down and found that there is no light at "nucleus" optical network terminal. The Linksys router

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Frequent Fibre Internet connection and TV+ issues

Have been a loyal StarHub customer since 2013 - Cable, Fiber, mobile and never had any issues. Since re-contract in early June 2021 where I was forced

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Home fibre internet down

Hi Support, I'm staying at CCK area and my Fibre internet not working for almost an hour already. Please advise what is the issue? Thanks.

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Termination contract

Looking to termination of contract pls guide me

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Static IP Address

I would like to set up a static IP address, but need details like default gateway etc. Anyone has any experience with this?

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Issue with 1G fiber broadband speed testing, only 100Mbps with Nokia Wifi beacon

I installed my new plan with StarHub for 1G fiber broadband with a Nokia Wifi beacon. The internet is unstable and speed test around 100Mbps or less t

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Starhub wifi connection issues

I'm unable to open certain apps like Disney+, hotstar, foodpanda & deliveroo when using wifi. Apps like grab and netflix have no issues. All the a

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Official complaint. Fibre Lost of Signal #LOS

OFFICIAL COMPLAINT. My fibre modem indicated red blinking lights for LOS on Thursday at 4pm. On National Day Eve (gonna miss watching NDP!!) Tried med

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LOST OF SIGNAL

I couldn't access to the internet for 3 days. Your techincal came down this evening but still unable to solve the connection issue. Appreciate it if c

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Data points not working - need advice

I’ve installed fibre broadband recently and used my own router. refer to attached photo - the grey cable is connected to port 1 on the modem as

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