Internet Connectivity

Internet Connectivity

Getting spotty internet signals? Find solutions and tips here

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Home Network Setup

Hi, I'm moving in to a new apartment and I need advice on how to setup my home network and telephone.    – at the main entrance ther

Question

45

5

Connecting Port 3 to a Router

I have a starthub 2 Gbps Connection . Port 1 of the ONT Modem is connected to the starhub Linksys router and is doing natting with 10.30.1.0 internal

 posted 

4 d ago

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Last response by 

Carla_P 

2 d ago

Question

8

2

0

Broadband Packet Loss

The above issue has been happening for the past 3 days. When tracerouting, the loss occurs at the first 203.xxx.xxx.xxx. The following is tracerouting

 posted 

1 m ago

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Last response by 

Carla_P 

9 d ago

Question

40

1

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Recontract and Relocation

Hi , understand fm ur office that my broadband contract has ended and if i renew the contract then i dont need to pay 120 sgd for relocation / install

 posted 

12 d ago

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Last response by 

Carla_P 

12 d ago

Question

14

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My account subscription ended on 28th April 2021. Please guide on refund of the deposit

My 12month contract ended on 28th April 2021. I have been trying to get in touch with the support and sent emails but no response. Please guide me by

 posted 

15 d ago

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Last response by 

Carla_P 

15 d ago

Question

23

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Internet Not working after Relocation

I had my internet relocation done on Thursday 28th April, its been 48hrs+ and the internet is still not activated. Calling 1633 has been a hellish ex

 posted 

18 d ago

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Last response by 

Carla_P 

16 d ago

Question

14

1

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Nokia wifi beacon 1 comes with a flat ethernet cable?

Flat ethernet cables are more prone to interference than round ones. Can't find any info on what ethernet cables they included. And no, I'm not

 posted 

16 d ago

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Last response by 

Xillvion 

16 d ago

Question

11

1

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CANCEL ORDER

HI PLEASE CANCEL MY ORDER / APPOINTMENT, MY WORKPERMIT WILL EXPIRED IN 1 MONTH. COMPANY WILL HELP TO REORDER. ID: < removed private information &g

 posted 

21 d ago

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Last response by 

Carla_P 

21 d ago

Question

24

1

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Complain and Feedback

Starhub, 1. On 24Sept@13:05 hrs, telesales (ID90) called on my mobile number () on recontracting my existing Dual broadband. I agreed with excepti

 posted 

2 y ago

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Last response by 

Carla_P 

23 d ago

Question

2.5K

8

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Enough is enough Starhub

Dear Starhub, I am absolutely fedup with your support and service now. Timeline of events:  *DAY#1: 22 Apr 2021*1. On 22 Apr my package was

 posted 

25 d ago

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Last response by 

Carla_P 

23 d ago

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