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Internet Connectivity

Getting spotty internet signals? Find solutions and tips here

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Internet Access for Laptop

Please bear with me as I am not tech-savvy. I need to use my laptop (Lenovo ThinkPad) when WFH every alternate week in my mother's home without Intern

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Internet not working

The PON light on the ONT is flashing and there’s no internet connection. Already attempted power cycling router and modem.

 posted 

5 d ago

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Last response by 

Carla_P 

4 d ago

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Accepted Solution

Slow U/D Speeds for 1Gbps connection

Hello, I am having issue with my U/D speeds. I am subscribed to the 1Gbps Homehub plan and I'm getting poor speeds with a laptop directly connected vi

 posted 

5 d ago

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Last response by 

Carla_P 

5 d ago

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Internet Connection is crap at 90Mbps when I paid for 1Gbps

Hi there, I have been experiencing really "throttled" or dampened speeds (DL/UL both at 90Mbps as per speedtest) when I have been with SH for 1 Gbps.

 posted 

6 d ago

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Last response by 

UTbee1896 

5 d ago

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Register Sim card via company name

Can we register and get the sim card via from company name ?

 posted 

6 d ago

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Last response by 

Carla_P 

6 d ago

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home wifi slow

The wifi is really slow at home (Sunset Way). This has happened a no. of times. Wonder what frequency of such incidents make it unacceptable.

 posted 

6 d ago

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Last response by 

Carla_P 

6 d ago

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9

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issues connecting to some webserver in china

extremely slow when connecting to some webserver from Chian, e.g. tieba.baidu Already tried to reboot modem & router following 30-60-120 rule, but

 posted 

13 d ago

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Last response by 

Carla_P 

12 d ago

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Not able to get wifi

No wifi connection . Tried power off and on but still same problem . can I get service man at home ?

 posted 

17 d ago

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Last response by 

Carla_P 

17 d ago

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Very Slow Internet Speed for 1Gbps plan

Hi Starhub ,   Can I just check , what's the issue with my connection per below . I have restarted my router and Modem last night but I am gett

 posted 

1 y ago

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Last response by 

Cookiemonsters 

18 d ago

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1.7K

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Very low internet speeds on 1 GB Fibre Broadband

Why does Starhub's 1Gb Fibre Broadband give us 50 Mb or much less most of the times? I live in the West in Bukit Timah/ Bukit Batok area. Do others al

 posted 

1 m ago

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Last response by 

Cookiemonsters 

18 d ago

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