Internet Connectivity

Internet Connectivity

Getting spotty internet signals? Find solutions and tips here

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Packet Loss

Currently experiencing intermitent packlet loss. Anywhere between 2-5%. I've tried all the usual recommended trouble shooting steps of restarting rout

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2GB Fibre data plan but does not enhance

I have 2GB data plan , but does not enhance the connection in other room. What would be right option 1.get another smart PRO Mesh router 2. Get anoth

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Packet Losses

Hi, I'm noticing packet losses while hopping towards a Taiwan Server. Can we figure out how to optimize my connection here? The packet loss is sign

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Wifi connection lost on and off at times recently or change to slower speed

We have 1000Mbps Fibre Broadband plan at home and a loyal customer of starhub. Recently, the wifi connection is on and off lost at times or sometime g

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Starhub Broadband 1Gbps but only 250Mbps

I had subscribed to Starhub Fiber Broadband 1Gbps few years back, recently found out the speed test is getting slower and now only archiving 250 Mbps.

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can Smart Wifi and StarHub TV+ work with Linksys E8450 AX3200 Dual Band WiFi 6 Router?

I switched to Nokia Beacon 1 when i recontracted with Smart Wifi and TV+ a few months back and regretted it so badly. We never had any problem with o

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After my contract

Recently my 2years contract finish, now facing my fibre contacction connect & reconnect issue, weekday after 7pm, weekend whole day (occur almost

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too slow internet speed

Dear StarHub, I have a 1000Mbps Fibre Broadband subscription from StarHub and it has been really slow these days. To confirm, I had test

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Bad 4G signal at Citylights Condo

Hi, I am a StarHub mobile plan subscriber and stay at Citylights Condo. Recently I experience intermittent 4G connection at this location. The condo i

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Intermittent lost of signal

I have been having intermittent lost of signal on my home fibre optic broadband since last year! How can I get Starhub to understand the significance

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