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Welcome to Ideas Exchange! Here, the Greenr community and the StarHub team share an exclusive space to collaborate and learn. Got an idea? You’ve come to the right place! Post an idea now!
Ideas Exchange

Ideas Exchange

Have an idea on how to improve StarHub's services and product, or a want a new feature on GreenR Community? Post it here and get your friends to vote for it!

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WITHDRAWAL OF STAR GROUP FROM INDIAN PACKAGE

Starhub's competing telco is capitalising on the withdrawal. They are advertising a promotion which tells customers not to worry about the "withdrawal

Idea

10

1

0

Customer care hotline

Calling 1633 is a nightmare. I have just subscribed to starhub broadband a few months ago. 2 days ago my ONT cannot connect to the network. The LOS le

 posted 

a month ago

 • 

Last response by 

Carla_P 

a month ago

Idea

22

2

0

New idea for starhub community

New idea for starhub community New idea for starhub community

 posted 

2 months ago

 • 

Last response by 

Jolene_L 

2 months ago

Idea

21

1

0

Unsubscribe from numbershare to transfer to new Apple Watch

Hi, I spent hours trying to unsubscribe from numbershare to transfer to a new Apple Watch, I kept getting error msgs in the StarHub app but with no re

Idea

58

0

0

Work from HOME requires HIgh Availability of Internet

Idea 1 Starhub should provide Wired + Cellular Router ensuring 2PATHS to Internet availability This will avoid Downtime in case FibreLink is down&nbs

 posted 

4 months ago

 • 

Last response by 

Jolene_L 

4 months ago

Idea

22

1

0

eSIM

I feel that eSIM will allow Starhub to get more customers especially when this is the future. I personally want eSIM so that I can separate my busines

 posted 

a year ago

 • 

Last response by 

kyan007 

4 months ago

Idea

 • 

Considering

3.9K

12

34

starhub customer care - improve throughput

based on my personal experience and observation, there is a need for remote access to improve problem solving.When we call customer hotline on technic

 posted 

6 months ago

 • 

Last response by 

Jolene_L 

6 months ago

Idea

 • 

New Idea

217

1

3

0

Google Nest Router and Wifi

Will Starhub be offering Google Nest Router and Wifi bundle?I've been on your old Google Wifi bundle and would like to see Starhub to offer this combi

 posted 

10 months ago

 • 

Last response by 

Jolene_L 

7 months ago

Idea

 • 

New Idea

1.6K

5

13

0

Facebook/Twitter account for contact

Hi!We need to have a Facebook/Twitter account to contact Starhub for help on issues. I don't understand the rationale behind this requirement. Some of

 posted 

7 months ago

 • 

Last response by 

luvnature 

7 months ago

Idea

 • 

New Idea

339

2

0

0

Facebook/Twitter for contact

Hi Starhub!We need to have a facebook or twitter account for certain queries to be addressed by Starhub. I don't understand the rationale behind this

Idea

 • 

New Idea

128

0

0

0

Get Started!

Post an Idea

How are ideas evaluated?

StarHub Greenr Community Ideas Exchange - Idea Lifecycle

Here are the possible stages that your idea goes through! Get your family and friends to vote for your idea to help it get noticed!

Something possibly cool!

This thought seems nice. Just a few details short.

Got 20 upvotes? Now we’re talking! We are literally talking about this idea internally!

This idea had been approved by us and the community!

The development team is working hard to make your idea happen.

Congratulations! This idea went live successfully!

Is this déjà vu? This idea has either been submitted or implemented already.

There is potential but we’ll have to pass for now!

Interesting! We’ll keep it for now and find the right opportunity to take this further.