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Customer service rubbish

Last year in the strictest lockdown Starhub went down for a day and half leaving ups with no wifi for two more days, two kids and two parents working

Discussion

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Terminate Broadbrand

Hi I would like to terminate my broadbrand

 posted 

10 h ago

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Last response by 

Carla_P 

8 h ago

Question

2

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Cancellation of Broadband appointment

We had an appointment to set up our internet broadband today at 2-4pm. We waited the whole day but no technician arrived. When we called the hotline t

 posted 

1 d ago

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Last response by 

Carla_P 

9 h ago

Question

3

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How to connect to second Beacon

StarHub helped us connect 2 Beacon, but I need to change the lan port of 1 beacon how do I setup?

 posted 

1 d ago

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Last response by 

Carla_P 

1 d ago

Question

4

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Feedback and Complaint

We have been with starhub for more than 15 years and this is the first time that we have experience such poor customer and technical support. Firstly,

 posted 

2 m ago

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Last response by 

Jitkaur 

4 d ago

Question

29

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Amazon prime subscription

Hi I first activated the starhub free trial for Amazon Prime on 04/12 and received a message indicating it will be chargeable frm 13/01/2021  I

 posted 

6 d ago

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Last response by 

RegineAkubi 

6 d ago

Question

9

3

Starhub Google WiFi contract termination

Hi, What equipment do I have to return upon termination of my Google WiFi contract? Thanks

 posted 

10 d ago

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Last response by 

Carla_P 

8 d ago

Question

9

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Using Asus Router with Starhub Internet

I have on several occasions been asking about a technical qns, but your CS keeps avoiding it and thus leading to the many wrong promotions available.

 posted 

15 d ago

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Last response by 

Carla_P 

8 d ago

Question

18

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Anyone who has successfully setup dual WAN on homehub 2G?

Hi,I just got Starhub Homehub 2G today and have been trying to enable Dual WAN on my Asus RT-AC88U router (in load balancing mode) and running latest

 posted 

10 m ago

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Last response by 

RT80 

9 d ago

Question

724

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2 Gb fibre broadband plan

I have a question regarding the 2 gb fibre plan. I am told it is actually a 2 no of 1gb fibre broadband plans. Will the internet load be balance autom

 posted 

16 d ago

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Last response by 

kcchuan 

14 d ago

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15

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