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HoneHub Billing

Somewhere in May 2020 I saw new HomeHub 1G with Netfix (I still in contract with old HomeHub plan) I ask StarHub can I re-contract and confirmed I eli

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Complaint - Netflix account suspension after Recontract

Do my recontract on 11 June 2020 with Home Hub Plus 1. I did not have Netflix account previously hence this is one of my main purpose to recontract wi

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Hub club member mobile discount entitlement

I have 4 mobile lines with 30% discount subscription for each lines. I am interested to apply senior go digital mobile plan (sim only 1 year contract)

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Error Code 2001 after installing new routers

Hi. I've just ended an installation session with your technician after recontracting from the old Starhub TV plan to the Homehub Plus 1G.  However, af

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300

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Intermittent Issues with Digital Voice

Hi, I am getting issues with my Starhub Digital Voice. Occasionally, it will affect my Starhub TV connection and I will not be able to pick up incomin

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starhub go streaming box

My starhub streaming box has this message -You have too many devices using your account now. Please login to.....error 20016. I did not login to other

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Unbundle HomeHub and keep broadband service

I would like to know how much charges for my broadband service if unbundle HomeHub (contact expired) and terminate Starhub TV. Thank you.

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Modification fee charged and other

Hi Starhub, i recently recontracted my fibre plan from 1Gbps to 500mbps plan after the contract end date. However i was charged a modification fee of

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Hub club early recontract waiver

Hi,I am able to do an early recontract now that it has been one year since I started my contract. However, I cannot find the option to use the $200 ea

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Disney Junior (Ch 311) - no longer available!

Hi there, We subscribed to the HomeHub mainly because of the boradband internet access and Disney Junior TV Channel for my kid. However, Disney Junior

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