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Hub ID Upgrade - Unable to link FIN to StarHub account

HII'm unable to link my Hub ID with my FIN.It always shows an error"The NRIC / FIN you provided already exists in the system. Please enter new one."Pl

 posted 

2 years ago

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Last response by 

Jere_Lim 

2 years ago

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The NRIC / FIN provided does not belong to a valid customer

I am a new StarHub prepaid user. After creating the StarHub account, I am setting The NRIC / FIN provided does not belong to a valid customer error wh

 posted 

2 years ago

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Last response by 

Jere_Lim 

2 years ago

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1.9K

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HUB ID Problem

Hi, I signed up for an iPad with Starhub last month that included a mobile broadband SIM card. Having issues logging in to Hub ID as I have an old Hub

 posted 

3 years ago

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Last response by 

Amy_Law 

2 years ago

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PromoCode is not working - $30 bill rebate on online recontract(hellochange)

I already hold a no contract sim only plan. Now when I am trying to change the plan to $25 and entered the Promo Code as hellochange. I get an error a

 posted 

2 years ago

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Last response by 

Amy_Law 

2 years ago

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Hub ID Error

Hi. I'm getting a "The NRIC / FIN provided does not belong to a valid customer" error. Please help. Thanks!

 posted 

2 years ago

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Last response by 

Lyn L 

2 years ago

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Hub id link with NRIC NO.

 posted 

2 years ago

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Last response by 

JacksonTZG 

2 years ago

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Re: Complaint & Feedback

Hi Donna0,   Thank you for your feedback. We acknowledge this and will be conducting an investigation. Please give us some time. If we need more infor

 posted 

2 years ago

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Last response by 

Howard Toh 

2 years ago

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Recurring payment with credit card

I have a recurring payment setup for my broadband. However, i am transfering the service to another person. So my question is, will my recurring payme

 posted 

2 years ago

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Last response by 

simonN 

2 years ago

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Error Message: The Hub iD is not activated while trying to sign up

Hi there i have just signed up for an account but Starhub did not send an activation email. The only error message that i get is thisThe Hub iD is not

 posted 

2 years ago

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Last response by 

Amy_Law 

2 years ago

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FIN or NRIC

What is a FIN or NRIC. I am an Australian and these terms are not familiar, but it seems I need one of these to be able to sign in to my Happy Roam ac

 posted 

2 years ago

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Last response by 

Lyn L 

2 years ago

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