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Topics related to My StarHub App, StarHub Go, Online Store, Hub iD

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Hub id

Hi, I would like to reset my mother hub is, but the problem is we have no access to the email account that is being used to the hub id. Would apprecia

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Hub id problem

Hii!Recently I have converted from prepaid to postpaid. But when I try to link my Hub id to the account, it shows "The NRIC / FIN provided does not be

 posted 

8 months ago

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Last response by 

Carla_P 

8 months ago

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675

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Invalid NRIC

Hi i have already registered my Hub ID via email to check my e-bill but when prompted to link my account & hub ID, the NRIC i typed in (same as the NR

 posted 

9 months ago

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Last response by 

Carla_P 

9 months ago

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Remove/Delete/Change Hub ID Email

Hi, my mobile billing account is linked to an old HUB ID which is not using anymore. Can i request to change the email or cancel the old hub id?

 posted 

10 months ago

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Last response by 

Carla_P 

10 months ago

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Problem upgrading hub iD

Hello,I tried to link my FIN number to my StarHub account many times but failed. "The NRIC / FIN provided does not belong to a valid customer".  I onl

 posted 

10 months ago

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Last response by 

Carla_P 

10 months ago

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714

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Problem linking account to Hub ID

We have applied for a transfer of ownership in mid-November from my name to another person's name for a broadband subscription. The new owner is tryin

 posted 

a year ago

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Last response by 

Carla_P 

a year ago

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Hub ID Upgrade - Unable to link FIN to StarHub account

HII'm unable to link my Hub ID with my FIN.It always shows an error.Can you please help to solve this issue

 posted 

a year ago

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Last response by 

StarHub 

a year ago

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The NRIC / FIN provided does not belong to a valid customer

Recently I have convert from starhub prepaid to postpaid. I need to create Hub iD in order to use starhub apps. However, whenever i try to linked my a

 posted 

a year ago

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Last response by 

Julaina 

a year ago

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Re: Mobile CIS plan page seems down

Hi JamesBond,   Thank you for updating us. Please clear your cache and restart your device before trying again at https://www.starhub.com/busi

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877

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Unable to upgrade my hub id

Hi, I've a plan to sign up for a line for 2 years contract but when I try sign up with my FIN it always ends with an error "The NRIC / FIN provided do

 posted 

a year ago

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Last response by 

Amy_Law 

a year ago

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