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Hub ID Upgrade - Unable to link NRIC to StarHub account

Hi,   I tried to link my NRIC to my StarHub account many times but failed. The error message as shown was "The NRIC / FIN provided does not belo

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Change SERVICE address

Hello, I'm moving to another appartment shortly. Therefore I've found out that I have to change my Billing and Service address. Its fairly easy to cha

 posted 

5 years ago

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Last response by 

Carla_P 

a month ago

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Account Manager

Hi under my HUB account could not find my account details, like view bill, etc. Before I used to view it. UserID: < removed private information f

 posted 

7 years ago

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Last response by 

Roshie 

7 years ago

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HubID login - can't view anything except profile

I have logged in with my HubID (both online and mobile app).  But on the browser, I cannot get past the profile/login page.  even if I click on My Acc

 posted 

a year ago

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Last response by 

Lyn L 

a year ago

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Unable to access account manager

i am not able to access the account manager for viewing bills and modify services. anyone can help?

 posted 

7 years ago

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Last response by 

Carla_P 

2 months ago

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Hub ID link unable to link

HiI am trying to upgrade Hub ID with my FIN. However, the system says "does not belong to valid user". The FIN is correct, so please assist.

 posted 

4 months ago

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Last response by 

Carla_P 

4 months ago

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356

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Hub id disabled

Dear StarHub,I'm having trouble to log in to my account, got below error messageYour Hub iD account is temporarily disabled for security reasons. To e

 posted 

2 years ago

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Last response by 

Carla_P 

5 months ago

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HUB ID Upgrade - Unable to link NRIC to Starhub account

Hi,I apply for SIM only plan (no contract) on 26 May 2020 & arrange for delivery on 30 May 2020. Now, I'm having issue to link my Hub ID to the starhu

 posted 

5 months ago

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Last response by 

Carla_P 

5 months ago

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428

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Billing Address

Attempted to change address but it kept displaying choose new address message.

 posted 

5 months ago

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Last response by 

Arcchua 

5 months ago

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630

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Postpaid Hub ID

Hi,  i would like to enquire, im no longer using the old email address which is my hub id and it linked with my nric. How can i change my hub id to th

 posted 

6 months ago

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Last response by 

Carla_P 

6 months ago

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