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Devices

Discuss or troubleshoot set-top box or streaming box issues here

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Starhub IPTV and ethernet managed by a router

Hi. I have tried connecting ethernet to router and den to the router on the second floor to the set0top box but am not able to receive a tv signal w

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MEDIA_ERROR_UNKNOWN unspecified media player error

just installed TV+ w new set top box. logged on w Starhub ID and can see the Home page ,  yet above error message as title when i selected any c

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Cannot watch my subscribed channels

After the installation of the new exchanged set top box, I cannot watch my subscribed channels. The screen showed that An Issue is Detected, asked me

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Starhub TV+ and SmartTV boxes in same household

Hi, I have Homehub Plus and have 2 SmartTV boxes that does recording. Wanted to change 1 SmartTV box and change to new TV+ box but was told by Starhub

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Neighbour stealing my cable TV

I suspect one of my neighbours is stealing my cable TV. Since they've moved in a couple months ago, the TV in my room keeps changing channels on its

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Can new tv+ white set top box record programs?

My current Samsung GX-SH435EH can record using an external portable hard drive. When i called starhub to recontact to TV+ they said the new white set

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Return Additional Fibre TV set top box

I want to terminate additional fibre tv stb. Can i just return the box to main starhub shop?

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Starhub TV plus query

I want to enquire if recontract to HomeHub+1G which also includes Starhub TV plus, will I need to get new box or can still use back the existing one?

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Why is Starhub TV+ box locked to one HUB ID subscription?

Hi everyone, I recently subscribed to Starhub TV+ with 1 TV+ pass (24 month contract) and 2 Starhub TV+ boxes (12 months rental contract). My parent

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