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Proof of purchase for oppo f1s phone

Hi CS, i wan to send my oppo f1s phone for ios update but oppo service centre asked me for proof of purchase. I bought my phone from starhub shop 2 years ago. Pls advise me how to retrieve my receipt asap thanks  ruth

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trade in

im thinking of trading in myiphone x. my handset is in perfect condition however my power adaptor has a few scratches and wear and tear.. would that still be acceptable? for trading in the iphone do i only need to bring my handset and charger?

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Duplicate Receipt

Hi, I lost the receipt of my Oppo R11s, I need a duplicate receipt to cover my warranty. Are you able to send a softcopy? I'm the owner of the phone.

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Installment plan for new phone

Hi, I was looking at getting the new iPhone online with the installment payment plan, however I was faced with the issue of not being eligible. Are there criteria to meet for the eligibility? I heard that you will need to have a few lines under the account holder to be eligible. Is that true?Thanks

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iPhone 11 Pro Max pre-order

On behalf of my wife (which is currently very disappointed with starhub service and ethic) Hi Starhub,I have been trying to place a pre-order for a 512GB Midnight Green iPhone Max pro since the launch day to no avail. The page will forever get stuck at order/cart page and the order cannot be complet

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Collection of mobile phone on behalf for home delivery

Dear community, I have just been informed by my company that I need to go overseas from 9 July to 20 July. However I have signed up for a new line with handset. Can i request to appoint my son to collect on behalf of me when  the handset deliver on 9 July?

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Pre-Order New IPhone 11 Pro $50 2-Year Plan

Dear Starhub Community, I would like to check if the new $50 2-Year Plan is really 15GB now?   Because when I tried to Pre-Order the new IPhone 11 Pro, it only indicates 5GB instead of 15GB as shown in the picture below.   Can anyone confirm that is it actually 5GB or 15GB?   Thank

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HD Voice on Pixel 3XL missing?

Hi, I currently own a Google Pixel 3XL, with a $70 Starhub plan 24-months contract. I would like to check how do I enable HD Voice on the phone, as this option is not variable on my phone, although I clearly have the HD Voice enabled in my contract, and the phone should by right have this function a

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S10+ FREE WIRELESS BATTERY PACK SILVER (PREMIUM)

Hi, i recontracted on 4 of august online and received a new S10+. I was supposed to receive a Samsung Wireless Battery Pack Silver along with it. However it is out of stock. Will i be receiving it still or its on a while stocks lasts basis? I figured if its out of stock then why would it still be av

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Galaxy s10 preorder premiums

I called customer service to check whether the free galaxy buds and wireless charger is still in stock and they told me that I can only find out after i buy the phone, and im unable to cancel my order after i have placed it.There should at least be a notification on your website that its already out

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